Freecharge Payment Technologies / — recharge stuck in processing (jio)

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

On 9 november 2017 i recharged to my jio number through freecharge using icici debit card. The amount 399 has been deducted from my account but i didn't get recharge. Within 3 hours recharge amount should be refunded but i didn't get that. Still recharge is under processing. I am requesting for refund of 399/-
Order id

I had contacted the freecharge customer care ([protected] also, but no response.

recharge stuck in processing (jio)

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