Freecharge Payment Technologies / Freecharge.in — Refund is pending till date

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have made payment of my Electricity bill (cesc)for rs.610.00 but the transaction is failed twice and the amount is deducted from my account, I have already raised complaint with free charge and they five me a ticket no. But the money is not refunded till date it is almost 13 days over.
Of the screenshot of transactions.
Please do the needful at the earliest.

Refund is pending till date
Refund is pending till date
Refund is pending till date

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