Freecharge Payment Technologies / — Refund issue in freecharge site

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I was recharged Rs.50 from freecharge on 25/1/16 using net banking option. my transaction was failed and amount debited Rs.41 from my axis bank account. as per the freecharge offer Rs.9 deducted from my freecharge wallet but that amount not reduced. i sent the mail to customer care of the freecharge but no action done on that.
Order details:
ORDER ID: FCVW[protected]

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