Freecharge Payment Technologies / Freecharge.in — Refund not received

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

On Feb 05, 2017 one my recharge with amount 55 was failed but amount was deducted from my bank account. I contacted freecharge about this they told me that I will get refund within 7 days. Its been more than week still I have not received refund in my account. I tried to contact Freecharge about my problem but they didn't gave satisfactory answer.Following are details of failed transaction:
Order ID : FCVW[protected]
Merchant Transaction ID:FCVW[protected]
Date of transaction : 05/Feb/2017
Recharge Amount : 55

Refund not received

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