I made payment of my reliance mobile number via freecharge on 2nd feb for amount 435. The amount got debited from my account as per statement and confirmation from bank but recharged didn't happened.
I contacted freecharge regarding the issue then they have a completely different story. As per them transaction was not successful. They even my provided me with some id and asked me to contact bank.
Freecharge is a complete fraud and chetaer website. As per their app ttansaction status is showing success and then also they are denying the fact and saying it wasn't successful. Now when I raised similar concern to them so they informed they are looking into issue.
It has been 13 days and issue hasn't been resolved. As a result neither I'm able to make my payment for mobile number and it's services has been disconnected. I'm going to file a case against freecharge website tomorrow for physical harrasment and non compliance of services offered to its users.