Freecharge Payment Technologies / — Unethical behaviour

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Date 18 feb 2017 i login to my freecharge account and i saw a message pay idea postpaid bill amount 458. which was correct because i have to pay my idea postpaid bill till 20th feb.
So i decided to pay n after clicking on this option message appears that recharge has succesfully done then i got a message on my reliance no.that is congrats MBBP458_3G has been successfully activated on your phone.
This is tthe fraud they have made instead of paying idea postpaid bill they get deducted money Rs. 458 to recharge in my reliance no. 3G 2GB net. When we check there is no such a plan in reliance.I am living such a location where 3G networks are not available.So i cann't even use this plan.
i frequently mailed freecharge customer care to refund money to the wallet..but don't get any satisfactory solution…

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