[Resolved] FreeCharge — first recharge not successful and second successful same at time, after few minutes the first recharge done

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Please note that I have first recharged my vodafone prepaid mobile [protected] with Rs 458 for recharge unlimited pack.
But I got a confirmation that the recharge has not been successfully done. I waited for few minutes. Then I tried again doing recharge Rs 458, it got successfully recharged and I got confirmation also for the same at time 5.59 pm 21/11/22018 with Order Id : FCVA[protected]. After few minutes the first recharge of Rs 458 has also got confirmed at time 6.00 pm 21/11/22018 with Order Id: FCVA[protected]. Now my concern is that both the recharge are for unlimited Pack.
Now Please if you could refund the first recharge of Rs 458 because second recharge successfully done at time 5.59 pm 21/11/22018 with Order Id: FCVA[protected] and first recharge done after few min with Order Id : FCVA[protected] . It would be really very appreciable. Your customer support number is always busy, that's why I am writing you this mail. Thanking you in anticipation.

first recharge not successful and second successful same at time, after few minutes the first recharge done
first recharge not successful and second successful same at time, after few minutes the first recharge done

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