[Resolved] Freecharge Payment Technologies / Freecharge.in — Account debited but recharge ac not credited.. Following since 10-15 days.. Pathetic service

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I wanted to add some money to my freecharge account. So I tried 300 rs on 3rd Feb.. My account got debited immediately but my free charge account balance Did not increased. I immediately sent a mail from my ID.. I got a text in some time that transaction declined amount will be refunded in 5-7 days.. It's 16th Feb now and I have been marking mails and mails to them. Everytime they revert we are working on it..
It is SO ANNOYING AND UPSETTING.. NO ONE EVEN CALLED ME TO CHECK.. HIGHLY UNPROFESSIONAL BEHAVIOR BY FREEDOM CHARGE.. AND IT CLEARLY DEPICTS THEY ARE DOING FRAUDS LIKE THIS EVERYDAY.. A customer is constantly following up but no positive solution is yet provided for a pety amount… They are keeping customers money like this. And resolution is given..PLEASE STOP USING FREECHARGE!!!

Leave a Reply

Your email address will not be published. Required fields are marked *