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I have made a bsnl bill payment of rs 1585 on 13 jan 2018. but still it does not affected in my bsnl accont. i have called many time to bsnl cust support n they replied that. it does not show any payment. kinldly resolve it or refund my payment.every time i want to raise complaint it only rply with a system generated acknowledgement.its cust care no. also donot have any solution