[Resolved] Freecharge Payment Technologies / Freecharge.in — freecharge payment technologies / freecharge.in wallet amount transferred without my knowledge

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

On 14th feb-2019 morning around 3.00 am an amount if rs 2000 and rs 500 from my freecharge wallet has got transferred to komparify.com in 2 transactions. Otp for transaction was also there in my inbox and moblie. I have not made transaction. What security is this from freecharge. It can only happen with their knowledge or from did by there employee… I lost rs 2500.
After giving multiple complaint did not get any positive response till date…
Neither they log any complaint at their side that on 14th feb-2019 multiple customer account got hacked…

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