I was recharging my phone through freecharge on 8th november. I had use upi for making transaction with freecharge of rs.499. But the recharge failed and amount is deducted from my bank account and also the transaction was successful and the money was sent to [protected]@axisbank and was a successful transaction but still i didn't got recharge and any balance in freecharge app. I have contacted many time to there email which is [protected]@freecharge.com but they have same reply all time that you will get your money after 7 days but 8 days has passed but still didn't got any refund from them. I trusted in freecharge and i do every recharge with this app but today my trust is finish from them. And i want my refund. So please help me to get back my refund.
Name – devesh thakur
Upi transaction id[protected]
Registered email – [protected]@gmail.com
Bank statement and freecharge statement are attached in attachement.
