I made a transaction to pay my electricity bill on 12 Nov, 2018. Freecharge deducted 2014.00 INR from my bank account and my electricity bill is still unpaid.
FC Transaction ID
I contacted JVVNL and they told me that they didn't received any money from freecharge. I contacted 3-4 times to freecharge customer care for this and they people always replying with a robotic answer. Now my bill payment date is expired and i have to pay fine along with the bill payment to JVVNL.
Please let me know how can i get my money back from freecharge.