[Resolved] Freecharge Payment Technologies / Freecharge.in — money deducted but electricity bill not paid

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi,

I made a transaction to pay my electricity bill on 12 Nov, 2018. Freecharge deducted 2014.00 INR from my bank account and my electricity bill is still unpaid.

FC Transaction ID
FCEW[protected]

I contacted JVVNL and they told me that they didn't received any money from freecharge. I contacted 3-4 times to freecharge customer care for this and they people always replying with a robotic answer. Now my bill payment date is expired and i have to pay fine along with the bill payment to JVVNL.

Please let me know how can i get my money back from freecharge.

Best,
Ashish

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