[Resolved] Freecharge Payment Technologies / Freecharge.in — Money deducted from wallet but operator did not receive.

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I recharged Rs 149 on 31st March 2017 through Freecharge wallet to a reliance jio number with order ID FCVA[protected]. Freecharge is claiming that recharge done successfully but I confirmed with operator that they didn't receive the said amount.
I did not get the refund yet inspite of contacting Freecharge numbers of time.
Please do the needfull.

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