[Resolved] Freecharge Payment Technologies / Freecharge.in — no refunds for unsuccessful transaction

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have made online payment of landline bill of[protected] of Rs 1380/- through freecharge portal on[protected].The transaction was unsuccessful but amount was deducted from my account. They send msg that the amount will be refunded, but has not done till date. I reverted endless times on [protected]@freecharge .in but they doens't resolved my problem. No customer care executive was ready to pick up the phone.
I am attaching the files regarding thw trasaction id. Msgs and freecharge unsuccesseful trasaction confirmation

no refunds for unsuccessful transaction
no refunds for unsuccessful transaction

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