I have requested for refund of amount to my bank account on 12/03/2017 vide ref number kduhiyeesuw0kvmgm0l8dw as per the freecharge.in terms the turn around t9ime will be 5-7 banking working days, now it has been 9 working days from the date of transaction till now neither received in to bank account nor returned to freecharge account i am trying to contact freecharge customer care through mail but i am receiving the repeated replay stating i have to wait for 5-7 banking working days even after 8 days also i am getting the same replay.
Details are as below
Regd mail id : [protected]@ggventures.in
Transaction date & time : sun mar 12 2017, 8:23:59 am
Transaction id : kduhiyeesuw0kvmgm0l8dw