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I have requested for refund of amount to my bank account on 12/03/2015 vide ref number kduhiyeesuw0kvmgm0l8dw as per the freecharge.in terms the turn around t9ime will be 5-7 banking working days, now it has been 9 working days from the date of transaction till now neither received in to bank account nor returned to freecharge account i am trying to contact freecharge customer care through mail but i am receiving the repeated replay stating i have to wait for 5-7 banking working days even after 8 days also i am getting the same replay.