[Resolved] Freecharge Payment Technologies / Freecharge.in — refund not credited within 7 working days as promised by freecharge

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

On 21.10.2017, i tried to pay my electricity bill through freecharge of amount rs 2410/-. Out of the total amount freecharge wallet cash of rs 10/- was deducted. Remaining rs 2400/- was paid by me via netbanking from kotak mahindra bank. The transaction was not successful due to any unknown reason. But the amount of rs 2400/- was debited from my bank account. I have not received any refund till date from freecharge after several request, although they promised to do so within 7 w/day.
Freecharge.in complaint office address-

Vaibhav chambers, unit no. 2a, 2nd floor,
Bandra kurla complex,
Bandra east,
Mumbai – 400051
Contact no – [protected]

refund not credited within 7 working days as promised by freecharge
refund not credited within 7 working days as promised by freecharge
refund not credited within 7 working days as promised by freecharge
refund not credited within 7 working days as promised by freecharge

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