On 21.10.2017, i tried to pay my electricity bill through freecharge of amount rs 2410/-. Out of the total amount freecharge wallet cash of rs 10/- was deducted. Remaining rs 2400/- was paid by me via netbanking from kotak mahindra bank. The transaction was not successful due to any unknown reason. But the amount of rs 2400/- was debited from my bank account. I have not received any refund till date from freecharge after several request, although they promised to do so within 7 w/day.
Freecharge.in complaint office address-
Vaibhav chambers, unit no. 2a, 2nd floor,
Bandra kurla complex,
Mumbai – 400051
Contact no – [protected]