[Resolved] Freecharge Payment Technologies / Freecharge.in — status of my order not updated

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I recharged my mobile number against the order id fcva[protected]
They have mentioned in their policy that they refund the amount if not credited in 3 hours. It has been 7 hours and no response from their end. The customer service is really poor. They are saying it will take 48 hours. Do i look mad?
On contacting at the number provided they are saying 4 hours. Is everyone lying to me?
I am suspicious about freecharge. Kindly take action against them or ask them to compensate me

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