+91 12 4433 0000
www.freecharge.in
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051
Hi,
I had added Rs. 3000/- today to Freecharge account in hope of transferring to my friend for some urgent purpose. I didn't know the minimum days to transfer money to account is 45 days. I had done transfer before and and this was not the case at that time. How a customer suppose to know this information before blindly trust your application? I have been using Freecharge since years and never expected this kinda situation. Now my 3000 bucks are stuck in your app's wallet and I really cannot afford that. Its a serious problem. Please do a Reversal/Refund.
Regards,
Joicy A J