[Resolved] Freecharge Payment Technologies / Freecharge.in — Wallet got debited more than it said. Need refund

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Did a purchase through FREECHARGE
Amount to pay was 463₹
I had 175₹ cashbach in FreeCharge
So it said Pay 287₹
Fair enough so I got ready to pay the 287₹
Reaching the payment page
Finally debited amount showing 574.88 ₹!

Need a refund for this
I only had to pay 287₹ but how 575₹ got deducted???
Which is more than 463 itself

Only had to pay 287₹ so please do as needed
Also have sent an email to FreeCharge
They gave a ticket
They didn't respond yet within 24-48hours apparently

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