I am using optium xceed meter (Serial number xce[protected] for the last 9 years. I am told in market that you have stopped marketing optium freesyle strips to suit to this machine.
I was contacted your customer service representative 15 days back and told me to exhaust all the sugar strips i am presently having and told me to contact
Once they are exhausted.
Reresentative promised me to take action after i contact.
Today 3 times i tried to contact customer reperesentative on phone and could not talk since they were busy and not came on phone.
Hence i am sending this mail.
Pl replace my old optium xceed meter with the new one as discussed last week.
My phone no is +91 [protected]. My address for sending courier
Raghavendra huilgol
E 606, bhavyas anandam
Nizampet
Hyderabad-500090
India