Resp sir / madam,
I was using ABN Amro Bank's Credit card 6 years back, there was a mistake from their department like somebody else has swapped my card and they have added that amount to my account, naturally that was not accepted to me so i refused to pay due amount unless & until bank accept their mistake & deduct those charges from my account. but as usual they have never showed courtesy to resolve this problem. they extended the courtesy by charging me late fees on due amount, Because this was not my fault I tried contacting the Bank but they offered me vague answers, I requested them to show me Pay Slip, as per the commitment i received Pay slip but with Someone elses Signature. I immediately informed the Bank to prove this mis-understanding. one Mr. Anish Gupta, promised to settle the account. there was not a proper communication from the bankers end after that, meantime Recovery department was continually calling me & using Bad Words. So I had settled all my dues by paying full & final amount around 3 year back by cheque, accordingly one executive came to my office & gave me settlement slip against Cheque.
I was bit "Happy"? that i don't have to face vulgar calls from Bank after that. it was there mistake at all but they were not at all ready to listen & understand ! i Lost that battle…
But Again last 3 years, every month Recovery Department people from Delhi branch are calling me up for more payment, account was settled by their executive only but these people are asking for more money. If i don't pic-up the phone then they call at my Home number & use Bad Language. this time i have decided to fight against this & take this matter to Consumer Court.
for reference attached scanned copy of settlement letter.
Name : Vikram Ganjave
88 Navi Peth, L.B.Shastri Raod, Ganjave chowk,
Pune 411030 Maharashtra
Card No. [protected]