Hi,
I was using the abn amro credit card during[protected]. I had an outstanding of 500 and i wanted to close the account. So collection dept, told me i can pay 500 and they can give full and final settlement to close the card. I paid this amount to the collection dept, but as promised they have not sent me the full and final settlement letter. They stopped calling me asking for my dues for nearly 7 months, which made me think my card account was indeed closed. But 7 months later, the bank called me saying i still have some 1438 to be paid to the bank as outstanding dues. I was surprised that my card was not closed, even after paying for full and final settlement. I refused to pay the amount and fought with the bank. Later they have added me in the cibil defaulter list. They have spoiled my credibility, because of which i could not utilise any loans or anything from other banks too. Someone, has to teach abn amro some ethics.