I just bought a new laptop ACER ASPIRE3 – A315-53G-5968 on 20 -October -2019 from a retailer name "JT Infotech Pvt. Ltd., Nehru place, New Delhi.
My laptop S/N : NXH1ASI0039170D4AA3400 and SNID: [protected].
After 2-3 days o[censored]se i found that my laptop is functioning quite slow and also i was not getting the 1080p HD quality which was specified in the system specifications. For this i spoken twice to your customer care and he has lodged a complaint and regarding this they sent a technician to fixed the issue. when he visited he also agreed that laptop is slow and picture quality is little dull. Then he reinstalled the windows . Before this also one more problem is there that even while working on a word it use to hang and black screen is used to appear . Even after the visit of the technician the problem didn't resolved after that black screen problem increased even more. I am just feed of this problem. Again and again and i am facing this problem.
As i am not able to work properly . I am student and the purpose to buy new laptop is only my study as my college asked every day for laptop to do the practice on programming language. But to be very honest, I could not able to do even single activities through this laptop. Every day, every time when i start my laptop i found issue as my screen gone blank, I don't think that new brand laptop should have such kind of issue in the very beginning.
So, I want the replacement facilities of this laptop asap.
Please try to understand my issue because i have missed many exercise in my college already and i don't like to miss any more now. hope you will consider my concern and respond with proper solutions as earliest.
I have attached the snapshot of the issue i have found while using the laptop. kindly check the same.
Thanks