I have DMAT with Adityabirla money
I have below mentioned major problem with my a/c.
While filling up of application for account opening it has been promise by sales executive
1. Mutual fund can be brought online – but till date the facility is not activated.
2. Fund withdrawal will be online – but no options in portal for withdraw of fund. We need to call to toll free no. for withdrawal of fund; which is most of time busy before 12.00 noon. After which the request get for second day. Unnecessary I waste the interest on amount for a day.
3. I have given Rs.50000/- cheque for initial account opening balance which was debited from my account on 14/09/2010. With the promise of 30 paisa brokerage per Rs.100 on delivery & 3 paisa brokerage per Rs.100 on intraday trading. But
i. My account opening related document reached home on 24/09/10, also on same day by email you have conveyed the log-in ID & password – What about the interest on amt. for 10 days ? My withdrawal request also executed on 1 Oct.
ii. I have put one online complaint over portal in feedback section, but there is no tracking mechanism available to find what action has taken on the same.
iii. I have done 1st online trading on 8 Oct. for which 50 paisa brokerage is charged instead promise 30 paisa.
iv. In contract rate JSW energy base rate was Rs.123/- per share even if brokerage is 50 paisa; it will 0.615 paisa per share. You have rounded it in upper limit to 0.62 paisa per share. In this calculation I lost 0.20 paisa in total which is unaccountable . This is criminal- fraud & malpractice. You are trying to get extra money from client.
v. In contract note it is mentioned minimum brokerage deduction Rs.50/- ; the taxes are also deducted on the same. But, nowhere in the application form & sales communication was it mentioned that min. brokerage Rs.50 will be charge if actual transaction brokerage is less than Rs.50 /- per day. This falls promise.