Bus journey details from bangalore to hyderabad on 27/09/2017 are pnr: 201201, seat no: a4, reporting time: 01:15 pm, boarding: marathahalli pickup van/bus at 01:30 pm, address: opp. Kalamandir, bus no: ka 01 ae 9659, driver name: aeon connect crew, mobile: [protected].
I have booked aeon ticket from redbus. Source pickup is from marathahalli, bangalore pickup van at 1 30pm and drop to balanagar hyderabad.
Pickup van dropped me at hebbal at 2 50pm and main bus has arrived at 3 40pm. While boarding the main bus i have asked driver what time bus will reach balanagar, he said 1 hr delay madam will keep you posted. Later i have asked him for blanlet and he said please wait will give in sometime, later after crossing ananthpur i have asked conductor for blanket again and he refused to give me blanket saying there is no blanket service provided in day time.
Bus was stopped for dinner break at 7 30pm and i went to driver to ask what time will we reach balanagar, he said that he is not sure and asked me to talk to conductor and conductor at 8 30 he says that bus is too late to drop till balanagar so we will drop you till miyapur and from there aeon pickup van will drop you till balanagar.
At 00:10 these people asked everyone to get down and take pickup van at medhipatnam and when i asked him that sir you said bus will go till miyapur, he was very rude and asked me to take pickup van from medhipatnam itself and then he says that pickup van will not go till balanagar and when i asked him untill sometime back you said pickup van will drop me at balanagar he was so arrogant and started shouting at me and telling me to do whatever i can do but they can not drop me to balanagar, despite of me telling them that i’m alone and can not take private transport at 00:30am. After so much of arguments and requests pickup van driver dropped me at y junction middle of the road at 00:40am and didn’t even bother to know how will i go to balanagar at that time. This is the pathatic service provided my aeon connect.