Hi, i started trading 20 days back and things were working well untill yesterday as there is some glitch in the application as the avg buying price displayed in the application is always less then the actual price due to which the shares are sold in losses.
For example :
Purchased fno for yes bank
Day 1 – 4400 shares @ 2.09
Day 2 – 2200 shares @ 0.60
So my actual avg price is 1.317 but in application it showed me 0.75 approx due to which i sold it at 0.89 thinking that it is now in profit. But in real was in a loss of inr 4500 approx.
Who is going to pay these losses…? Cant understand.
Completely pathetic application as well as services.
When connected to customer care he said i will share a number via sms which i did not received till today. Its been 4 days.