All India Institute Of Medical Science [Aiims] — money deducted in a failed transaction while applying for aiims pg 2020 jan session has not been refunded.

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My registration id is p[protected]. I had applied for aiims pg course md/mch entrance examination for january 2020 session. During payment of the exam fees, on the first attempt ₹1500 was deducted from my account but the payment was not successful. The following is my bank statement of the above payment:-
27-sept-2019
By debit card
Othpg[protected]xnchfamsed
Mumbai – debit amount – ₹1500

Then on my 2nd attempt, the payment was successful.
I haven't received the deducted amount (From the 1st transaction) yet.