[Resolved] Ambank Group — Ambank atm cut money in bank but no money out

phone
+60 3 2167 3000
website
www.ambankgroup.com
location
Level 48, Menara AmBank, No. 8, Jalan Yap Kwan Seng, Kuala Lumpur, Malaysia – 50450

On 19/6/17, almost to 6pm, using cimb card i tried to withdraw rm1250 from ambank atm inside 7-11 pinggiran gombak.. My balanced in acc had been cut but no money out from atm.. Call ambnk cust serv, made a report for me, and i must wait 7working days, which hari raya in the same week.. Never mentioned at me to make a report at cimb, so i didn't report.. Untill now, after hari raya, 28/6/17, i didnt get my money.. I wanna see any compensation shall i received or not for their problem.. Not my fault at all.. Thank you because ambank purely sop follower, even hari raya is coming, no empathy or reconsidering current situation.. Thank you ambank, wish u get iso for your sop dedication.

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