American swan companies site and app both are down and even the toll free is not working. I am not sure from which date they are not operational because I do not visit them regularly. As per the refund procedure, American swan issues store credit for returned products and I had too returned the product and they issued me store credits which carry life time validity (Rs 1600). I can use the credit to purchase other products. Since the site is down now and no response from the support as well I am not seeing any option apart from raising the complaint as I lost my store credits.
708, 7th Floor, Tower A, Iris Tech Park, Sector 48, Sohna Road, Gurgaon, Haryana, India – 122018
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