American swan companies site and app both are down and even the toll free is not working. As per the refund procedure, american swan issues store credit for returned products and i had too returned the product and they issued me store credits which carry life time validity. I can use the credit to purchase other products. Since the site is down now and no response from the support as well i am not seeing any option apart from raising the complaint as i lost my store credits. Total credits were approx rs 450.
708, 7th Floor, Tower A, Iris Tech Park, Sector 48, Sohna Road, Gurgaon, Haryana, India – 122018