I have booked online ticket through Internet on 04/08/13 from kurnool to hyderabad for Indra Bus. The said Bus service cancelled and no one informed us about the cancellation. We gone to enquiry counter about the Bus, then they told me that bus was canceled. They informed us to sent mail to online.[protected]@apsrtconline.in regarding the fare refund. We send mail on 5th Aug 13 the same. and also reminded on 21th aug 13 and 9th Sep 13. Phoned via [protected] they said the confirmation has not yet received from Kurnool Depot and they given Depot Manager Phone No. and contacted the same and he responded that he will confirmation & the complaint given to Regional Manager through email: [protected]@apsrtc.gov.in. But till today we have not received the amount as well as replay also . Kindly do the needfull as early as possible.
Thanking you