Firstly, they sent first semester marks memos twice to our college instead of second semester. So I went to E5 section and submitted a letter from our college along with stamp and sign of our principal requesting second sem marks memo. It has been more than a month now, but still I did not get my marks memo. They have been delaying saying every possible reason like printer is not working, today we have hectic schedule, ask your college people to come for this, etc etc. I spent so much money travelling to and fro to AU. And they DON'T answer any phone calls. This is really ANNOYING. I have come all the way from gajuwaka to AU so many times just to listen their bloody excuses, would have been better if they answer my calls. And they speak as if they are doing a charity work there… Kindly someone remember them that they are getting paid to do this exact job. Iam vexed up and very much frustrated with them. I don't know if this complaint is really read or not, please provide a phone number for complaints.