Hi,
My client code is S259106, My account was opened by a caller from punjagutta branch in Hyderabad .I specifiacally asked the person what are brokerage charges.He informed me it is15 rs for a transaction value 50K.
I have traded in F&O on 16-oct-2019 for huge volume of lots, the brokerage amount came in thousands when I enquired I was informed the plan is not activated and 30 rs is charged for each lot.
Before opening the account I was informed it will be charged per transaction, After making transactions im being informed the plan Is not activated on 18-oct-19.
In my case, I was cheated to pull high brokerage amount from me.
I informed the same to customer care on 18-oct-19, MR Ashish the customer care manager informed me issue will be resolved, I have been following up with customer care, they are saying you will receive call, but I didn't receive any call.