The rms based in delhi are nothing but sales executives and they are least interested in attending to your requests. The only thing they know to do when you call them is to pitch a sale for platinum or ask you to buy some mutual funds. I mean come on!!! A person who knows to do intraday trading and can understand all concepts of charts and technicals knows when to invest in mutual funds or shares.
I don't like dealing with sales reps and that is why i opted for an online account opening rather than approaching a referral firm. But still when i contact customer care, the only thing they do is to ask me to call my rm. Aren't margin leverage and brokerage charges all common for identical plans? Why is it so secretive that it cant be disclosed on email? I am only able to trade with the amount available in my account and not more than that. To add to it, the charges are confusing. Every few days i see a charge levied and customer care doesn't know what it is for. Being dp charges, being margin settlement charges. What are these things? I can understand when interest is charged. But what charges are these?
On one hand, they advertise that delivery trades are with 0 brokerage. But i get charged 15 rs even if i bought just one share on delivery basis.