Abbott Customer Care

[Resolved] Pediasure — Expired before expiry date

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

Past two years drink pediasure for three years son. Yesterday open a new pack but it get worst smell and expired…(They give offers pack in two packet with single pack.) My son didn't drink and vomited then I checked look like this. extra money and not good product.

Expired before expiry date
Expired before expiry date

[Resolved] Abbott / Pediasure — metal substance found in children health drink

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

From
Dr.CN Suresh
28/41, Sivan Kovil Street, Kodambakkam
Chennai -600024, Tamilnadu, India
Mob:[protected]
E-mail: [protected]@gmail.com

Respected Sir,

I would like to inform you the following for your kind perusal and immediate action that I am using pedia sure for my daughter for the last 2 years regularly. On[protected] I bought a tin of Pediasure from a medical shop named Medplus in Kodambakkam and obtained the bill no. bearing 8139.
Batch No – 95047GJ/6
Packed on – 16 / 11 / 2010
Expiry Date – 09 / 05 / 2012

On[protected] night my wife prepared a glass of pediasure to my daughter from the new tin and on[protected] around 11.00.am again my wife open the foil pack inside the tin for preparing the drink and she found a thin spring type sharp metal piece inside the pack. She shocked by seeing the metal piece inside the pack and she suddenly told me to throw away the whole tin in waste basket. I felt frustrated while my wife scolded me regarding this. While told this incident to the neighbor residents they unanimously told us to lodge a complaint to the consumer court and other civic authorities and inform the same to the Medias.

May people are buying pediasure for their children without minding the exorbitant price for the betterment of their children’s health. We are well aware that the companies like this are getting good revenue by the way of selling such products and they are spending a lot for the advertisement and other promotional activities. But meantime they should take utmost care of the production and packing side also and they should give the same attention to the product inside as like the attractive outer packing because they are playing with the life of children.

Being a father this incident hurt me a lot so I kindly request you to take necessary action regarding this. Sometimes it may save the life of many children.

In anticipation of your earlier action regarding this matter I assure of my full and unfailing co-operation always.
Thanking you
Dr. CN Suresh

[Resolved] Pediasure — Bad smell in the box

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

Dear Friends,

I have complaint about Pediasure product which i have purchased for my 2 year's daughter.

Whenever i gave to my daughter to drink, She feel to through the milk bottle.

I found this box is not tested by quality control system because i can feel the bad smell in the box.

I met the medical store to change the box but he asked me to do a complain to the Customer care officer.

I tryed to call the Customer Care Officer ([protected]) lots of time but always its getting disconnect after saying "Hello" and email id aslo getting bounse back(Email id also not correct that they have mentioned on the product box). How we can make complain about the product as phone and email id are not reachable to you.

Found the box detail below.

PKD – 12/07/2010
B-No – 91050GJ/C

Regards
Amit Jain
amitjain.[protected]@gmail.com

Abbott — Complaint regarding damage of baby food within expiry date

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

Sir,
I would like to inform you that two baby food named Similac Advance 2 were found to be defective that i bought last week.
1st bottle of baby was damaged a bit. It seemed that the product was freezed and creamy things into this. I bought the 2nd one to ensure whether i was correct or not regarding the product. But the latter was same too. I took images of the damaged baby food. I have concern regarding my baby. Thats why i m writing to you about this serious condition.
So i mention you to look into these matter . Waiting for you correct response.
I am fixing the photographs for your ready references

Thanks & Regards
Debdutta roy

Complaint regarding damage of baby food within expiry date
Complaint regarding damage of baby food within expiry date

[Resolved] Pediasure — pediasure was expired before the expiry date quoted in it

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

sir, i bought a bottle of pediasure before 1 weak.when i open the bottle it got a bad smell from it.but i ignored that smell and i give it to my doughter.after some time she had suffered from stomache ache and decentary.i complaint it to the shop where i bought it.but they ignore my complaint and didnt take any actions regarding my complaint.they return back the bottle but didnt give another bottle.so our money is lost,please compensate us ,and take reasonable action regarding my complaint.

Abbott Pharma — Side effect of product

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

bought a faceclin A cream from local chemist as prescribed by doctor on 23-7-15.applied it on face and it turned red, itchy, dry and has a burning sensation. went to chemist to return the cream, he said cant replace. then gave a online complaint to Abbott pharma but no reply.I want a proper treatment else compensation.

Side effect of product
Side effect of product
Side effect of product

Abbott — less quantity in packing

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

I had send this matter to the company email [protected]@abbott.co.in many times, but they didn't respond to it and nowadays they had blocked my email id. A failure notice comes to me whenever I send email to them. Please help us in sorting out this problem.

A company named "Abbott Healthcare Pvt. Ltd" didn't reply to the underwritten mail send by me many times.

NKACIN-500 (2ml)

Batch no-V-9338
Mfg. date : 11-10
Exp. Date : 10-12
M.R.P. Rs. 70.00

Your product NKACIN has less quantity in each vial. It contains only 1 to 1.5 ml in each vial whereas on product it is printed as 2ml. In this way the company is cheating all the customers and doctors.

Abbott Truecare Pharma Pvt Ltd, — Consignment dispatched delay every time.

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

Till now i am not received my consignment, my consignment no.[protected].
Why for delay. Its reached to branch on 12th march.. Why they are not dispatched… Every time also same… They dispatched delay… What is the problem… Reply me..

Abbott Healthcare — Vitamin c tablet

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

I have purchased LIMCEE vitamin c tablet few days back.when I opened the strip it was wet inside and it has become loose and when I eat its taste was different from regular one.i complained on their website where complaint format was there.but nobody replied and no response from their customer care. itried to call their office somebody says you write email.when there complaint page is there why they cannot act on this page?genearally pharmaceutical companies reply promptly but these people are not bothered.

[Resolved] Abbott / Pediasure Children Nutrition Drink — Bad smell / spoiled powder

phone
+91 22 6797 8888
+91 832 783415 [Factory]
+91 22 3816 2000 [Corporate Office]
website
www.abbott.co.in
location
3, Corporate Park, Sion Trombay Road, Mumbai, Maharashtra, India – 400071

I purchased Pediasure nutrition drink powder manufactured by Abbott. Manufacture date was 1/12/2011 and 25/5/2013. I purchased this product from Foodbazar of Bgbazar group. It is found very odd smell while opening the box . After inspecting it is found the powder was spoiled. It is children drink, I am surprised on this bad experience from quality manufacturer like Abbott.