Agarwal Packers & Movers Customer Care

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

Shifting within ernaakulam limit. The worst service i've ever faced. Money is the only focus for agarwal packers and movers ltd. Hereby attached damaged products pictures for your reference. A 4 feet plant was also broken into pieces. I’ve asked the loading person to take the same so i don’t have the option to take the photo. I suggest to take a look at the attached photos.

Attached picture of the damage made to my household items. I spoke to one of the agent named sreekala and it was totally disappointing on the harsh behaviour to me. I requesed for a claim and said i ready to pay the remaning amount. She said that it is okay and based on some discussion with internal team, suddenly she become so harsh on me and tried to threaten me saying she will go by legal. I've no clue. I tried to contact apml customer service team but i was not able to connect. I opted for apml service by trust and now i'm totally disappointed by the way i'm treated now.

I will never recommend. You might lose your precious household items even if it's well packed. The loading and unloading persons are so careless with the products.

Finally one of the staff in ampl, cochin offic said i should have taken insurance and i replied no one told me about it. The answer was for local trip it won't be suggested and now it is like i should i've taken the insurance. So what i'm supposed to do now?

I'm not getting response after the same.

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

Hi sir,
My order no is gcnoida[protected]. They had damaged my items, and total estimates i have got were 1, 49000 however because of the delay in investigations i had to compromise with them to 61000 rupees, they said they will refund the claim amount in 15 days, and it's been more than 3 months.
From their end, mr. Sadanand is dealing but he is not responding to my emails anymore. I had already sent more than 50 emails to them but no one from the company is taking this matter responsibly. I request you to please look into this matter with the utmost priority.

Regards,
Saurabh
Mob# [protected]

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

I booked agarwal packers and movers to transport my cooler from navi mumbai to varanasi on 6 october 2019. Today, it is 4 november 2019 and my cooler still hasn't been delivered. There is no response from the customer care, varanasi on calling. Half of the time they bring up some new update about its location. There is no response on filing a complaint on email and the mumbai customer care branch is unwilling to take responsibility. The service being provided is pathetic. Ensure speedy delivery of my cooler or else i'll be forced to take action. My gc no. Is gcnmum[protected]

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

This is to inform u and need support for below matter:
Gc no. – 4670055
I shifted household things through drs group and it was a very worst experience, they committed 2 days for delivery but they delivered after 4days and no proper communication, they charged additional 2300 rs for separate vehicle consignment but they transferred through sharing vehicle. And my daughter cycle and miscellaneous items like bathroom cleaner brushes, dust pan, kids ball, wipers etc. Are missing after informing also i dont get any update till when they will send my item.
There is no seriousness about customer value. Almost 15 days completed, logistic manager name krishna sharma.

Kindly provide my missing item.

Regards,
Ramesh sahu
[protected]

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

Dear sir,

This has reference to my consignment number: gctnsk[protected] for shifting of my household items from dibrugarh, assam to noida, up through m/s agarwal packers and movers ltd. (Apml). At the time of delivery following items are found damage/broken and also mentioned while signing of delivery documents:

1. 2- seater leatherite sofa
2. Assembly of dinning table
3. Gyser connecting pipes
4. King size bed ply
5. Induction cook top
6. Plastic stool
7. Leg bend of tv trolly
8. Scratches mark at shoe rack
But apml is delaying the and now denying the damage after 2 months and also misbehaved by mr. Ivon robinson.

Request you for your kind intervention.

Vipin kumar
[protected]

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

Moved from chennai to thiruvananthapuram in aug 2019. We have been moving around every 2 to 3 years and every time we went with agarwal packers and movers. As always this time we didn’t think twice. Unlike our previous moves this one was really bad right from day one. Poor customer service experience started with the guy ‘jagvir singh’ from chennai circle who visited the house for survey. We had to call him many times to get the quote and remind him of the moving date. The packers dropped expensive collectible items and broke many items like flower vases. Mixed up all things while packing – kitchen groceries and living room decorative things in one box. It took more than 2 months to sort things out at the destination. The packers demanded hefty tips and we were forced to pay rs.1000/- per person for 6 people as tips. Once our things arrived at the destination agarwal refused to unload the things from the truck, citing union labour issues. At the time of making payment in chennai they had promised us that they will unload and unpack. After the truck arrived at the destination they simply refused to unload. It was very stressful and we had to hire someone else to unload the things. That cost us extra 20k as we had to hire some labour at the last minute. Although agarwal agreed to refund the money paid for unloading, we literally had to call them up hundreds of times to get the unloading charges refunded. Microwave oven and wooden almirah were broken beyond repair and had to discard them. Grocery items like dhal and rice were not packed properly and they were strewn all over the place – when the boxes were moved from the truck into the house. It was a very messy, stressful move. We will never forget the atrocious attitude of the entire agarwal team, right from regional manager to packers / unpacker. Seeing such similar reviews from people, it only shows that agarwal has lost its brand value.

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

Very poor exp with this company. The mktg exect shows something however the carry the goods like sugar sacks in truck.
My motorcycle was damaged and few parts were broken in transit as they were not carrying it safely. When opened the container i found the bike fallen.

When claimed they do not even entertain or resolve the issue. Worst company to choose. Paid more then other competitors but no safe delivery of packages.

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

This is to inform u and need support for below matter:
Gc no. – 4670055
I shifted household things through drs dilip roadlines group of agarwal movers and packers and it was a very worst experience, they committed 2 days for delivery by direct separate vehicle but they delivered after 4days through sharing vehicle and no proper communication, they charged additional 2300 rs for separate vehicle consignment but they transferred through sharing vehicle. And my daughter cycle and miscellaneous items like bathroom cleaner brushes, dust pan, kids ball, wipers etc. Are missing after informing also i dont get any update till when they will send my item.
There is no seriousness about customer value. Almost 15 days completed, logistic manager name krishan sharma kaushik.

Kindly provide my missing item.

Regards,
Ramesh sahu
[protected]

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

My car was dispatched from Goa to Hyderabad on 6th November. But the Vehicle has not yet reached Hyderabad . False information's were given by the Customer care people saying the car was dispatched just the day I called them and I am worried about the Car condition now. I was subjected to a lot of mental harassment by the said packers and movers

Date of Consignment booking : 06 Nov 2019

Agreed delivery with in a week.

+91 11 4500 4321

www.agarwalpackers.com

Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India – 110034

This is anjaneyulu who is residing in tirupati.in the month of november 2019, i have taken services from this company for shifting goods from samshabad to tirupati and paid total amount of rs. 10, 225 in advance.

As i need invoice to claim these expenses from my new company and there is time limit also to claim.

It is almost 2 months. My date of dispatch is november 1 2019.
My details –
Anjaneyulu panidapu
[protected].

Contact persons to whom contacted
– anil -[protected]
– ravi-[protected]
– other person -[protected]