Airtel Customer Care

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

I tried to recharge my airtel number [protected] online through Amazon pay app
Hi,
I have paid money for my Airtel mobile recharge for 399rp through Amazon pay app transaction ID: P[protected] but haven't got recharged…
Please look into it and let me know the further steps.
Either complete my transaction or return my money
Airtel transaction I'd:[protected]

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

Hello..Airtel digital tv.has many problems..They are not providing us channels as per TRAI guidelines..They are not providing facility of adding & cancelling channels as our wish at any time..They provide us adding channels at any time, but does not provide cancelling options..Even their customer care numbers are fake..When we call to that number it says that this no. is not valid or most of the times, its busy..Even if they receive, they will say us to enter airtel digital tv customer Id or mobile no.but, then say you have entered wrong number & you have reached your limits.
One of the biggest Indian telecom companies i.e.Airtel..is doing like this..
When we recharge every time with perfect amount, still they cut days of connection..If we recharge for 1 month, it will only come for 20 days..Even we cannot ask for that because they do not have valid number to call. Please help us..We are from Karnataka..I don't want to mention my name & exact place..Please give them punishments & resolve issue..& give us compensation.
This is not only my problem..It is the problem of all airtel customers..
*Please help me*

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

Dear Concerned Authorities,

1. This is with regards to Bill No BM2027I01074754 generated against my name (Mr Tawish) for the billing period from 05/12/2019 to 04/01/2020.

2. It is intimated that I, as a postpaid user, had registered to infinity_249_30gb_corp_plan offered by Airtel and had been paying by bills in time, as per my capacity.

3. As I am serving in Army, I get deployed at remote locations wherein accessing the data/mobile services becomes an issue. Nonetheless, I have always tried to maintain a good rapport with Airtel till date, but I'm afraid the cheap tactics by Airtel have disappointed me big time and have left me disgruntled.

4. It is brought to your notice that on 15 Dec 2019, as per my bill I have been levied with a 'One Time Charge' for international roaming daily limit pack worth Rs 649. Upon asking the customer care for the reason, I was blatantly told that I had visited Nepal on that date, which is a baseless allegation. I was stationed at Pithoragarh, Uttarakhand which is almost several kilometres within the international boundary. I am surprised of how my network could latch on to such a distant Airtel network of Nepal.

5. When I enquired about the same, asking why I was not sent a text msg, it was told that I was sent a text message which said that Airtel Nepal welcomes me, which again is a False Statement, as I have not received any such message on 15 Dec 2019.

6. I have been trying to reach to Airtel, but the customer care and relationship managers, etc have not been able to address my query. As the due date for the bill payment has already elapsed, I would request you to waive off the unjust amount of Rs 649, so that I can pay the actual due amount in time.

7. Also, it is requested that, as I had raised the concern before the due date, the Late Fee levied also be deducted from the total billing amount.

8. Looking forward to hear from you…

Regards,
Tawish
[protected]

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

My sim is blocked for no reason and my phone number has validity and money to make a call. And someone has bought my sim number? I really don't understand how airtel can give my sim number to someone else while i am using it, i was unable to contact my old friends and i was unable to access my email and other login due to 2-step verification and i have been using this number more than 3 years. Really worst service from airtel.

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

I have ported my airtel postpaid number to prepaid on the assurance of their customer care representative that it will be seamless and to enable prepaid services i just need to do a first time recharge of 298 rupees. Once the call disconnected i got the message that my sim is converted to prepaid but when i tried recharging the sim it has failed 3 times. The money is being deducted but the services are not getting activated.

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

This is in regards with the unprofessional personnel of airtel in bhopal, gulmohar colony area.

I had raised a complaint regarding frequent drop of the broadband connection which hinders the work process at our office. Once they claimed to have fixed the issue, i asked them to monitor it for a few days just so we are both sure that the problem is resolved. Mr dashrath who sits at the complaint desk most likely at the bhopal office calls from[protected] and [protected] keeps asking for the happy code which is supposed to be given when the problem is resolved. I told him to monitor the connection for a bit then i will gladly share the code but he kept arguing that he sent the engineer and has rectified the problem, etc. I still wanted them to monitor the connection because of the past experience i have had with them fixing the issue which is never really fixed and i was right because the very next day it dropped, only once during the day but it still did drop. They sent their engineer to our office to close the complaint who was informed that the connection dropped today and we want to wait another 2 days to monitor the complaint. Instead of trying to figure out why the connection dropped he was insisted on closing the complaint. After two days the connection was still dropping at least once so we told them but again mr dashrath kept calling to close the complaint and when informed that the connection dropped at 1 pm, he told us that you must have started the broadband then to which we told him that you are not interested in fixing the issue and are blaming us that we are giving you incorrect information, he said i will send somebody to check the connection. But instead of fixing the issue, he cut our connection intentionally and is now giving us excuses that the engineer is coming. It has been over 20 hours and there is no sight of them.

When the connection was down for over 15 hours i had called the 121 to escalate the issue and they said it will be fixed in 2 hours, a senior engineer will give you a call but nothing happened. So, i decided to call the engineer who was talking gibberish that i spoke to them i will tell them to start it by 3-4pm but close the complaint then because when its 4 days old it goes to cable issue which makes it clear that this whole fiasco is an intentional attempt to harass us.

Request you take appropriate action against the staff here at bhopal and as per the telecom laws in india i will not pay for the time my connection was not working, if i don't get an appropriate response and the connection is not in perfect working condition i will be forced to take further action.

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

In Noida sector 126, there is no mobile network, we are facing severe network problems.we are not able to call anyone or receive calls, it is not only
An network issue it's also an issue of self protection and emergency.
It's very humble request to you please
Recognise and restore the network.
Changing the network from Airtel to so other is not an big issue of anyone, but Airtel is my first network, so I have memory we this.please restore it as soon as possible, it's very urgent.

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

SIR/MADAM,
I have lodged complaint many times regarding the non refund amount o[censored]nsuccessful recharge for Rs.510/- on 31.10.2019 to AIRTEL for Mob .No.[protected]. Kindly do the needful or otherwise the same will be submitted as grievance in consumer court please. I have enclosed the online receipt of the above issue. There is no response from the consumer support side. they have closed my online complaint without attending. kindly do the needful and make arrangement to refund my amount please

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

Internet is mostly not there, no or extremely slow connection and doesn't even reach across the room. Even to check speed internet browser not working, taking time to load for more than 7 mins!!!. It stays like this almost all through the day, and only gets better later in the night after 12 am. So far 2 complaints have been filed with airtel in the last few months, and still this problem keeps on happening.

+91 96 6339 5551

+91 11 4266 6500 [Head Office]

+91 11 4666 6100 [Head Office]

www.airtel.in

20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

With greater regression i want to say to airtel team that, a high end motorola handset like MOTO Z PLAY till not get the volte features update..
It's unbelievable to say that very low budget ordinary handset getting VOLTE update but a premium handset like MOTO Z PLAY is not getting the VOLTE service till 6th Feb, 2020..

When can i get update regarding VOLTE update on my device or i will get back to Reliance Jio or Vodafone soon …
If i will not get any feedback on this issue from Airtel, Motorola, or Lenovo, , then i will switch back to Jio or to Vodafone. Atleast they are providing very good volte service to each & every handset..

If it's not resolved within a week then for sure, , i will think that my MNP from Jio to Airtel is completely valueless & i will go back to Jio again..