Ajnara India Customer Care

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

Dear sir,

This is complaint regarding ajnara builder
from which i brought a flat 3.5 year back and possession have to give in july,2011 but still i did not get possession of my flat. so many time i have discussed through phone and mail but still i did not get any satisfactory answer from him
please help me ,i have been frustrating with this group .

i am attaching all my complaint mail and response getting from him.

Still waiting for replay how can it possible all four member are not replaying on mail.

From: amit dhyani [mailto:[protected]@imtcdl.ac.in]
Sent: Monday, June 10, 2013 10:28 AM
To: '[protected]@ajnara.com'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'; '[protected]@ajnara.com'; '[protected]@ajnara.com'
Subject: RE: Urgent-reminder

From: amit dhyani [mailto:[protected]@imtcdl.ac.in]
Sent: Friday, June 07, 2013 11:31 AM
To: '[protected]@ajnara.com'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'; '[protected]@ajnara.com'; '[protected]@ajnara.com'
Subject: RE: Urgent

From: amit dhyani [mailto:[protected]@imtcdl.ac.in]
Sent: Friday, June 07, 2013 11:19 AM
To: '[protected]@ajnara.com'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'; 'Vineet Srivastav'; '[protected]@ajnara.com'
Subject: RE: Urgent

Dear all

Now two year has been over from the date of possession but still I am waiting for your possession latter even now i have been also living in g block of ajnara integrity since two month and every day
I see the work progress of our block but no work is going on and I do not thing still you can give the possession with in two month time as new possession date given by you .

If I compare your work with VVIP builder ,they started his work after two year of your work and his home is ready for possession in December,2013 as time given by him .
And construction area of VVIP is bigger then you.

One thing I know Ajnara can give passion on time if you want but here is only care less of you people and no action is taken even client is giving reminder about construction progress .
Two times I have already come in ajnara noida office but every time a new possession date is given and possession is not given as promised by you.

Ultimately we are the looser every month we are giving the rent which was to large which penalty given by ajnara.

So please replay me what should I do because nothing left except will initiate legal proceeding in civil or consumer court.

I don’t have mail id of Mr G.P. Gupta so please forward this mail to him also .

Regards
Amit dhyani
[protected]

From: Vineet Srivastav [mailto:[protected]@ajnara.com]
Sent: Monday, June 25, 2012 10:55 AM
To: 'amit dhyani'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'; '[protected]@ajnara.com'
Subject: RE: Urgent

Sir
You are requested to go through the terms and conditions of the Allotment letter executed between you and the Company, which is self explanatory and which gives answers of all your queries. We both have to go by the terms and conditions of the Allotment Letter , which also provides for interest on delayed payment and penalty for delayed possession.

You are therefore , requested to come to our office and discuss the matters to resolve the issue

Regards
Vineet K Srivastava

From: amit dhyani [mailto:[protected]@imtcdl.ac.in]
Sent: 21 June, 2012 9:24 AM
To: '[protected]@ajnara.com'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'; '[protected]@ajnara.com'
Subject: Urgent

Dear all

If Ajnara is peace of mind then why customer complaint mail has not been replaying since two month.
So still waiting for your mail.

Regards
Amit dhyani
From: amit dhyani [mailto:[protected]@imtcdl.ac.in]
Sent: Friday, April 20, 2012 10:57 AM
To: '[protected]@ajnara.com'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'; '[protected]@ajnara.com'
Subject: Last remider

Dear all

Now we have been frustrated for continues mailing to you ,there is no replay for below mail .

Regards
Amit dhyani

From: amit dhyani [mailto:[protected]@imtcdl.ac.in]
Sent: Tuesday, April 10, 2012 3:02 PM
To: '[protected]@ajnara.com'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'; '[protected]@ajnara.com'
Subject: FW: New web contact request submitted at ajnara.com for Ajnara Integrity-Urgent

Hi

As meeting was held at your office 12 days before and you promised to us that response will be sent by u within four and five days but still we are waiting for your response.

Regards
Amit dhyani

From: amit dhyani [mailto:[protected]@imtcdl.ac.in]
Sent: Monday, March 19, 2012 9:56 AM
To: '[protected]@ajnara.com'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'; '[protected]@ajnara.com'
Subject: RE: New web contact request submitted at ajnara.com for Ajnara Integrity

From: amit dhyani [mailto:[protected]@imtcdl.ac.in]
Sent: Sunday, March 18, 2012 4:14 PM
To: '[protected]@ajnara.com'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'
Subject: New web contact request submitted at ajnara.com for Ajnara Integrity

Dear vineet

Waiting for your replay.

Regards
Amit dhyani

From: amit dhyani [mailto:[protected]@imtcdl.ac.in]
Sent: Monday, February 27, 2012 12:45 PM
To: '[protected]@ajnara.com'
Cc: '[protected]@ajnara.com'; '[protected]@ajnara.com'
Subject: Riminder 1-FW: New web contact request submitted at ajnara.com for Ajnara Integrity

MMr. Vineet Srivastava
WWith reference to your mail dated 17 Feb, 2012, I would like to draw your attention to the following points:
1. You have not mentioned the possession date anywhere in the mail which we want to know urgently.
2. You have not mentioned the reasons for the delay in the construction work of the towers.
3. On seeing the excel sheet sent by you, it is observed the we have been charged hefty interest rates because of the late disbursement of home loan from the bank to you.
We would like to state that we submitted all the relevant documents and fulfilled all the formalities with Bank (Corporation Bank) in time. Moreover the bank is associated with your project. Delay in payment of loan is a matter between you and the bank, we have nothing to do with this matter.
4. It is very surprising that you are intimating late payment charges after two years of the purchase of the flat. It is totally unethical because you have failed to complete the project within the time period mentioned in the agreement.
You are therefore, requested to nullify the late payment charges imposed on us and give possession of flats immediately failing which we will initiate legal proceedings in civil, consumer courts.

From: Vineet Srivastava [mailto:[protected]@ajnara.com]
Sent: Friday, February 17, 2012 5:54 PM
To: 'Ajnara'
Cc: [protected]@imtcdl.ac.in
Subject: RE: New web contact request submitted at ajnara.com for Ajnara Integrity

Hi
Find the attached sheet showing interest generated due to late payment.
Regards
VINEET K SRIVASTAVA

From: Ajnara [mailto:[protected]@ajnara.com]
Sent: 15 February, 2012 3:57 PM
To: [protected]@ajnara.com
Cc: [protected]@ajnara.com; [protected]@ajnara.com
Subject: FW: New web contact request submitted at ajnara.com for Ajnara Integrity

Dear Mr. Vineet ,
Look into the matter
Regards
Gunjan singh

From: [protected]@ajnara.com [mailto:[protected]@ajnara.com]
Sent: 15 February, 2012 2:43 PM
To: [protected]@ajnara.com
Subject: BCC:New web contact request submitted at ajnara.com for Ajnara Integrity

Dear User
Thanks you for submitting your Queries, we will get back to you.
You have provided the following details to us:
Full Name : Amit dhyani
Email ID : [protected]@imtcdl.ac.in
Phone# / Mobile: [protected]
Project: Ajnara Integrity
Query: Urgent
Description: We bought flats in Ajnara Integrity, Raj Nagar Extn., Ghaziabad, U.P. developed by Ajnara India Ltd. Particulars are given below: Name Flat No. Area (sq ft.) Date of Purchase Date of Possession Mr. Amit Dhyani E-211 915 September, 2009 June, 2011 Mr. Rajeev Sharma E-311 915 September, 2009 June, 2011 Mr. Maneesh Kumar E[protected] March 2012 Mr. Alok Thapliyal G-708 1175 September, 2010 June, 2011 As per the agreement, we should have got the possession of flat by now, but still waiting for it. We personally visited the site many times and observed that the construction work is very slow. Based on the status of the construction we don't see the possession happening in another 12 months. We purchased flats from Ajnara India Ltd. only because it is a reputed real estate company and is known for timely completion of projects. But in our case things are totally different. We are disheartened due to the delay in possession of flats. We all are salaried and living in rented accommodation therefore paying EMIs of home loan and house rent simultaneously since we are not getting possession of flats as per the promised date, it is very hard to pay the expenses. We are losing money from the following perspectives: Paying EMI since last 2 years without any tax benefit as flat is still under construction. Living in rented accommodation and paying house rent. Not getting any compensation for delay in possession. We want answers of the following queries: 1. At what date we will get possession of flats? 2. How and when we get the penalty for delayed possession? Kindly answer the following queries at the earliest.
Best Regards
Support Team

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

This is in reference with Flat no E-710, Ajnara Integrity, Raj Nagar Extension, NH-58, Ghaziabad, UP. I got the possession in April'15 and since then I am complaining about the termite infected door frame but no action is being taken by your team. All other wooden items will get damaged and the management is not listening about it. I talked to Mr. Robin who is responsible for possessions but he always delays the issue and now its about 3 months, so i am forced to write a compliant.
I hope at least on this forum i will get a positive and quick response.
Regards,
Amrita Sinha
[protected]
ammu.[protected]@gmail.com

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

My wife had booked a flat in Block-D, Tower Daizy, Flat No: 12A05, 13th Floor, Ajnara Integrity, Raj Nagar Extn: NH-58, Ghaziabad- 201009, Uttarpradesh.
We have received the statement of account(Balance payments) from Ajnara for the offer of possession.
We had some doubts regarding the statement of account received from Ajnara and in the same connection had a discussion with Sonu Kashyap pf Ajnara(Mob: [protected]).The conclusion of the meeting was not satisfactory at all and we wat to highlight the following two points:
1. In the calculation sheet, interest of Rs.22327/- has been charged for the delayed payment.The payment of Rs.2349103/- was delayed (Date of receipt: 16-Dec-2013 while the due date was 27-Nov-2013).This payment was delayed as Ajnara had submitted us the wrong information.Daisy tower was named as tower D.D tower can never be understood as Daisy.The Axis bank had an objection on this and the calrifications took time to process the payment.Thus the late payment cannot be imposed on us as this fault is attributable to Ajnara only.
2.The second point is very interesting.Ajnara has informed rather directed us that unless and until we make the stamp duty and registration payments now, they will not start the finishing activities of the said flat.Now what is this.This is a threat to the customer.Totally illegal.How is stamp duty and registration related to the finishing activities of the flat.We are ready to make the balance payments(Apart from the payment mentioned in point no:1).But we will materialize stamp duty and registration activities once flat is handed over to us.
Sameer
[protected]

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

This is to inform you that i booked a flat no b1-801 in your project ajnara homes in december 2015. an amount of rs. 100000.00 was paid on 28/12/2015. due to lack of documents on your part required for the disbursement of the loan such as permission to mortgage from greater noida authority to the builder (latest noc). after being misled by ms. neha yajurvedi and mr. sudhir regarding the documents for 4 months, i had no choice but to apply for cancellation. documents related to which were submitted on 13/05/2016 at your noida sector 63 office with your customer care executive ms. tanzeel. since then there has been no update regarding the same. its been told to me that it usually takes 3 months to process a cancellation, may i know what exactly takes 3 months. please don't spoil your reputation for life in my eyes and please return me my money. else i will have no choice but to file a legal suit against the company.

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

Dear sir,
i received demand latter in Aug-12 but you company charge interest from January 12, on Rs 139884, i ask for details but never provide by your office, when i vent to collect cheque from your office, i ask for calculation sheet, juhi given to me & in that sheet i seen interest charge charge by your office is wrong & i shown demand letter to your manager in this last date for payment was 16 august & Paid by NEFT on 18th august for the same your office charging interest from january for 211 days, i reported to your manager & they told me they will check & revert back, when i called after some time they told file has been closed,
even i called juhi senior Mr. sudhir almost 200 times, he not lift my phone.
Regards,
jugal pratap singh
G-804

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

I am very much disappointed with Ajnara Sales employees. I wanted to purchase a flat in Ajnara Grand heritage (Klock tower 1495 sqft).At first I initiated the booking procedure with an agency named PropShop. But I got a better rate through Goldmine. So, I told Ajnara to do not process my booking with Propshop, I want to do it with Goldmine. When I visited Ajnara office in sector 63, and tried to book the flat through Goldmine, they denied to book it.I came to know that they will not book any flat on my or my wive's name. I don't understand what is their problem. I am an individual buyer and I have right to go for any agency. Any buyer wil go for the agency who gives you the best rate. Then what is Ajnara's problem in it. Why they are not taking my booking.I have alreay done another boking in Ajnara, almost 5 years back.Being an existing customer, I was not expecting this kind of behaviour from Ajnara.There is no shortage of property in the market. I can easily go for any other project. But I choose Ajnara because of my faith on it, which is now lost.Some unprofessional employee of Ajnara is basically helping to loose the customer base of Ajnara.

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

Hi,
I am dharmendra jain
I booked a flat in ajnara le garden in noida extension in a-306. However, due to personal reasons i had to cancel the booking in the month of march.2016 and all relevant cancellation document handed over to ajnara office on 13-may-2016. Ajnara was to return back the invested amount of 1575717 inr within 30 days, however refund of bank loan cheque was given on 10-sep-2016 of inr 1154484 after 120 days by gm mr. Anand & asked bank no dues, i submitted no dues along with all documents on 30. Sep.2016, now even after passing of 161days of cancellation request, there is no response from ajnara le garden customer care & gm it seems they are in no mood to refund my balance money 421233 inr even after total 161 days passed after cancellation request. Every time i enquire but not picking phone also, they are not giving me any assurance for refund of my money or not picking my phone by gm mr. Anand, i don’t know when actual day of refund will appear appeared in their calendar, i was paying to bank higher interest on loan amount even after cancellation of my booking. Builder can deduct cancellation charges but what about interest part which was paid to bank after cancellation request and now also i am paying for delay from ajnara.
Please suggest how to proceed. I am in a mental stress i have to return my all borrow taken from third parties.
Please suggest me mail id of higher authority to be contacted and taken help in this matter.
Please forward this mail to concern authority.
Regards
Dharmendra jain

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

I have booked a unit in ajnara daffodil with park facing as my preference. During my last visit in august 2015 i figured it out that my unit has became a parking facing unit as they constructed a podium parking in front. More over they offered me a possession letter in april 2015 but the construction was still going on during my last visit. Possession date as per agreement is nov 2013. Now i feel cheated by the builder. I had a talk with ms. Jhui regarding the issue, but she was unable to provide me with any solution. I have invested all my earning to get my dream home. I think i should get compensated for the same plus the mental trauma i have suffered .

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

We booked a flat in F tower of Ajnara Amborsia 803. Propshop dealer filled another for of 203 flat and submitted to the ajnara.Now forcefully we have to book the flat 804. I request you to take strict action with the dealership with Anurag of Propshop. He gave us compensation of 36K. But i request you to cancel dealership with such a fraud company.

+91 12 0416 6777

www.ajnara.com

D-247/26, Sector-63, Noida, Uttar Pradesh, India – 201301

Dear sir,

In wake of demonetisation, builder such as Ajnara have started default on their financial obligations.

First few days they kept on assuring but now their customer care has stopped taking calls and responding emails.

It is becoming a big headache for us to get the money back.

If you could highlight this as pain of citizens, will be helpful. At least government pressurise these builders and take effective measures to avoid such defaults by builder community.

Hoping for some help.