Alice Blue India Customer Care

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

1. I opened a trading account with alice blue, erode branch in jun18.
2. I was told before opening the account that they have software for trading for apple laptop, however after opening the account, i was told that i have to use web based site of alice blue (Ant) to do trading. The site itself has been so pathetic that i couldnot reset the original password for login and trading (Given by the company). Even the company staff tried the same but could not assist me since they were also clueless.
3. The was no interaction with the company for quite some time, then on one fine day in aug2018, i get a msg from a company employee, mr vijay asking for rs 1000/- which he needed for his medical expenses. I spoke to the branch manager, erode branch but no action was taken. Then i reported the matter to their corporate office, bengaluru, who on their own closed the complaint.
4. I have sent another email to the company if no reply is received, i will be filing a complaint against the company with sebi.

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

Rain industries ltd hyderabad has sent me a shipment (Courier) with waybill no.[protected]. The blue dart tracking site shows that the status as 'shipment out for delivery' and expected delivery date shows '18 october 2018'
A call to call center[protected] all the times either do not answer or goes busy. The 'write to us' option ends with 'delivery has failed to these recipients or groups'
Really wonder how to deal with this situation.

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

At the end of November, I received a call from Mr.Amanullah from Marketing division who insisted me to provide referrals and said I would receive 50% of the payment received towards the plan/brokerage. I referred one, and till date, after repeated calls, I have not received any. Today when I called the support number[protected], she said that I should have an email or some proof as I have referred him. This was one thing which the guy said that just an SMS of the client's number is enough. Now they ask for an email or other proofs. Further they say that they would not be able to support these kind of issues that happened over the other branch.

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

Service is not good at branch in North Boag Road. Service person does not pick the call when I try to call them at morning around 9.30 am. They did not know how to solve problems regarding to software issues. who know well about software. I am not satisfy in your chart pattern. It does not show accurate point in trade. It takes 1 minute interval. So we can, t know what happened in this 1 minute interval. Kindly close the your company and mostly cheating.

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

I have opened an account (User id – ca068) in alice blue chennai, alwarpet branch on 27/03/2014 with rs. 25000/- axis bank cheque (No. 346693). The account is opened to do equity share trading basis the promise provided daily give tips. However daily tips is not provided. Hence i called upon the office proper response and tips are not provided. I don’t want to continue the trading in alice blue. Hence i sent a mail regarding account closing to [protected]@aliceblue.com and [protected]@aliceblueindia.com on nov. 2014. I have not received revert yet. Hence i met with the manager in person. As per manager saravanan, account should not be closed, the amount has to be subtracted by doing share trading. Due to my financial problems, i have not done share trading.

Last month sep 2018, i received a call from selvarani ([protected], [protected]) representing alice blue. She stated that id proof (Pan card, aadhar card and cancelled cheque leaf are required for equity trading for which my details are unavailable. She send the new joining application from. I resent the form by singing it with 2 copies pan card, aadhar card, 3 months bank statement and cancelled cheque leaf and two photos, all are self attested.

Once again i received a call from selvarani on 10 oct 2018 requesting kyc details. I got a doubt and enquired that kyc details are already available with them. She replied that commodity & equity trading of alice blue got splitted into two separate companies. Zebu trading is doing commodity and alice blue is doing equity. Selvarani is representing alice blue, she stated that all my details are available with zebu. I requested her to provide contact number of zebu company. She is unaware and asked me to get it from online. Hence my doubt increased and asked her managers contact number, she provided as [protected]. I tried this number which is unattended.

I got zebu’s contact number from net which contacted zebus support team (They provided savithri contact number ([protected]) as their representative in mylapore branch. As per the conversation with savithri all my kyc details are available; however my account balance is nil. I got shocked to hear this and enquired the reason for nil balance. I have not received proper response stating that mylapore branch does not have those details and it needs to be enquired with head office, then she disconnected the call.

Thanks & regards
Mohanraj p. C.

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

No one will pick up in the support desk number till 9: 15 am in the morning, purpose fully so many people have invested money on this company with respect to stock market one of the pathetic service i have seen . in the software brokerages charges will be showed differently and but they charge indifferently customers be ware before opening an account with this fraud company .

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

I have opened an account (User id – ca068) in alice blue chennai, alwarpet branch on 27/03/2014 with rs. 25000/- axis bank cheque (No. 346693). The account is opened to do equity share trading basis the promise provided daily give tips. However daily tips is not provided. Hence i called upon the office proper response and tips are not provided. I don’t want to continue the trading in alice blue. Hence i sent a mail regarding account closing to [protected]@aliceblue.com and [protected]@aliceblueindia.com on nov. 2014. I have not received revert yet. Hence i met with the manager in person. As per manager saravanan, account should not be closed, the amount has to be subtracted by doing share trading. Due to my financial problems, i have not done share trading.

Last month sep 2018, i received a call from selvarani ([protected], [protected]) representing alice blue. She stated that id proof (Pan card, aadhar card and cancelled cheque leaf are required for equity trading for which my details are unavailable. She send the new joining application from. I resent the form by singing it with 2 copies pan card, aadhar card, 3 months bank statement and cancelled cheque leaf and two photos, all are self attested.

Once again i received a call from selvarani on 10 oct 2018 requesting kyc details. I got a doubt and enquired that kyc details are already available with them. She replied that commodity & equity trading of alice blue got splitted into two separate companies. Zebu trading is doing commodity and alice blue is doing equity. Selvarani is representing alice blue, she stated that all my details are available with zebu. I requested her to provide contact number of zebu company. She is unaware and asked me to get it from online. Hence my doubt increased and asked her managers contact number, she provided as [protected]. I tried this number which is unattended.

I got zebu’s contact number from net which contacted zebus support team (They provided savithri contact number ([protected]) as their representative in mylapore branch. As per the conversation with savithri all my kyc details are available; however my account balance is nil. I got shocked to hear this and enquired the reason for nil balance. I have not received proper response stating that mylapore branch does not have those details and it needs to be enquired with head office, then she disconnected the call.

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

Today i did not take the trade for the crude oil mini and i am able to
See the trades. Request you to do the needful in terms of reversal of
All the transactions done by you in such manner and refund the money
You have taken as brokerage

Also, since this transaction will have a false turnover. How to let
The tax man know that this is not authorized the transaction.

Let me assure you that the way i have changed other brokers i will
Also switch from you if you don't fix this. I will submit a complaint
With the regulatory authorities

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

My Trading acc no OR 121 is operating at BBSR . He, ABHIMANYU JENA is not refunding the brokerage share to me as agreed since last 4 months . I have given you lakhs of brokerage amount since last 4 years.

I have no other option than to change your company unless you teach a lesson to the crook ABHIMANYU JENA.

Please talk to me on phone.

SROTASWINI JATI

+91 44 4912 2333

+91 1800 200 5974

aliceblueindia.com

Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India – 600042

On 21st April 2017, I called company operator to put one bid on my behalf for selling out 1 lot (5000 Shares) of DLF Apri Futurel @175.80. I received confirmatory SMS also for the sale. Later, I called again for confirming personally. But, he informed me that the same DLF April Future is standing in my ledger @175.90. This got confirmed on receipt of Contract note. Question is when I got confirmed SMS for sale of this stock in the morning, then how it came in my ledger again without permission from my end. How he can sale one more lot with my consent. My repeated calls and emails to the company went unanswered. and finally, on expiry, i incurred a huge loss of 69, 500/-. Kindly help me with guidance on how to proceed in getting back my misused fund from this company.
From
Ved Prakash Gupta
Mobile: [protected]