AMCS Internet Customer Care

[Resolved] AMCS Internet — Not good enough

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

Having been pestered over the phone for money I think I know what I have paid for but nothing in writing I have asked for email confirmation of products bought but do not get any response and the next phone call tells me I have got it wrong and more money has to be paid .Why are we all just moaning on this site we should get together and act against this company before some one else gets fleeced

AMCS Internet — Customer service

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

Never use this company! Paid £400 for the year and not once was our website regularly maintained. I phoned several times to complain to which they got fed up of and gave us our own log in details to manage the website. I thought this was shocking as we have paid them £400 which includes them to mange the site. The customer service team are nothing but arrogant, rude and useless. This company will happily take every penny from you with nothing to show for it! Our company email and website are always down which it appalling when we are trying to run a business. I've also phoned to complain about this and was told they were having maintenance work done but yet they didn't bother to inform any of their clients/customers of this! Once the extremely rude man at the end of the telephone had told me this he then hung up! Once we find a more professional company to go with we will then be telling amcs where to stick it and will be demanding my money back!!!

AMCS Internet — Website quality and refund

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

Avoid at all costs. Made me a basic website with other companies name throughout it on numerous paragraphs. Then told me if I did not approve by a certain date it would be sent live and the other half of my invoice would be due. Nothing bespoke about this companies website just a basic template with wording ripped of other companies websites. When I complained on facebook they blocked me!!! Very professional

AMCS Internet — No finished website – no website

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

Do not have any business relations with this company. They drag you in with their hostess with the mostess and once they grab your money they do not understand the word communication/response to an email/response to a phone call / nothing. They are downright rude in terms of giving you a genuine answer back and continue to play you with ignorance. I will be taking my complaint further as i am yet to see a website in which i 'upgraded' to silver and then to 'gold' because i wanted a website that would look some type of quality. I am
Gutted that i have fell for the trap
If some brilliant marketing talker on the phone.
I repeat… Do not pay a penny to this company. Go elsewhere.
Go elsewhere

AMCS Internet — Website design

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

I have had nothing but problems from this company from the start. After quite a few initial teething problems I finally got my site the way I wanted it.

Then they messed it up again, deleted work that I had edited on the page, not updated an email address which I requested, this company does a quick botch job for quick cash. They dont care about their customers

I get a call eventually, from Chris, says it will be fixed in a couple of hours, a few days later – NOTHING has changed. This outfit is a shambles!!!

AMCS Internet — Unauthorized payment wihtdrawn.

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

On 17 October an unauthorized payment of 178.80 has being withdrawn from my Barclays company account.
It followed an authorized payment 3 days.
This company is promising everything you want, while you pay. After that iit is impossible to make them provide the service you paid for. After the first payment (promised to be the only one) they start asking for more and more money because they have paid already for you, for search optimization, control panel and more. On top of that they took extra money from my account few days after my last payment without any notice or information pretending that they don't see this in their system. This is a con company. If you see AMCS INTERNET LTD just run away from these troublemakers.

AMCS Internet — Website

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

AMCS Internet sold us a package with a final figure but as time went on they where asking constantly for extra payments to complete the website which should have been included in the price. We would get a phone call from AMCS in the middle of the day saying that they needed payments for extra works which should have been included in the price we where originally given. We where told that Search engine Optimisation was included in the package and then got a call from AMCS asking for a payment of £1200 to pay extra for this. After several phone calls and a lot of very unpleasant conversations with AMCS they then said as a good will gesture they would reduce the cost to £900 !!! We felt completely robbed but had to pay this amount to try and get our website completed. AMCS never return calls, they only ever call when they want money !!! Even whilst the website was being built we where being charged for hosting, which should only have ever been charged once the website was completed. After finally completing the website after a very long and tiresome ordeal with AMCS the website was live for 1 month and then have noticed this evening that they have taken the website down with out any prior notice or contacting us. AMCS have continued to behave in a very unprofessional manner and fraudulent. The sales team at AMCS have no respect to their clients and have been very very rude and forcing their clients to pay more money over and over again for things that should have been included or client being informed about potential additional payments. It has been a nightmare to deal with this company and has caused me a lot of distress. I would highly recommend that people stay away and do not use this company.

AMCS Internet — SEO

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

This companies SEO services which I received was very poor. I have complained a few times with no resolution. If I was to rate them it would be a big fat zero. 18 months of SEO was undertaken and the site was back on page 7. This and any other company who offer these services needs to tell the customer what they need to do to make the site work effectively work when the money for SEO work is undertaken. Really, this company do not give a hoot or a good quality service that you would receive from a good company. You can not even change your key words and phrases without getting a £200+ charge when good companies quite often charge very little, dont charge at all or you can even have the access to undertake the changes yourself.
All blagging and bluffing not all singing and dancing. Like a fish, hooked, reeled in, and left gasping after the fight and small businesses cant take it. My SEO words were duplicated on different pages even. Demo out side there building next dressed as a big orange carrot. Anyone else going to join me?

AMCS Internet — Warning

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

Stay well clear of this company they promise the earth and don't deliver.
They take your money and give very little in return. When you ask for things to be done they say they will but don't. And when you eventually get through to them to complain about it they take the website down saying it is there property.. I thought i had paid for it.. Apparently not

AMCS Internet — Stay well away from these people

phone
+44 8447 402 814
website
www.amcsinternet.co.uk
location
Bank Quay House, Sankey Street, Warrington, United Kingdom – WA11NN

After a lot of calls offering the all singing all dancing website I agreed to go with them (AMCS also called NEW WORLD DIGITAL MEDIA)
What a big mistake that was first payed in November its now end of June and guess what iv still not got a web site after getting links for art pack that don't work now 4 times a web design company will send it in the post REALY after 6 months still no web page and the only contact iv had is me calling a premium rate number to try and sort it out oh and 2calls from them trying to sell me an upgrade and to sell me a web site that iv already payed for and still not received people please stay away from these run run run as first as you can tell you that you will get an all singing all dancin site then the call from a very rude Scottish bloke telling me if I pay £500 I will get loads of extras that I was told would be there in the first place told him no his reply was then you'll get a crap very basic site nobody will see or be able to find and this was after 24hrs of paying as I say people please RUN RUN RUN THE OTHER WAY YOU HAVE BEEN WARNED
wish I had been