Anand Rathi Customer Care

Anand Rathi — refund amount of order

Anand Rathi Phone
1800-200-1002
022-3950-9800
1800-102-1003
Anand Rathi Website
www.rathionline.com
Anand Rathi Address
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

Dear team,

I placed the order on 22nd september inr rs. 4730/- but due to some reason i canceled the order, i request you to return my refund amount as soon as possible, and i have been trying to talk to you but no response has come from your side, ready 15 days is over as per your company refund policy.

I m very poor person please refund my amt asap

My order number – #154676

refund amount of order

Anand Rathi — Login page for anandrathi not working during trading hours

Anand Rathi Phone
1800-200-1002
022-3950-9800
1800-102-1003
Anand Rathi Website
www.rathionline.com
Anand Rathi Address
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

The login page was not appearing at all.. And when it did appear after entering user name and pwd its not responding, just going on loading. The customer care doesnt have an answer to it & seems to be very casual about this. Now the point is who will take the responsibility for this. And these things keep on happening for this idiotic anandrathi. I dont know why they dont recruite experienced enough guys to run there firm. Degraded service quality wont recommend to anyone. Find a glimpse of the chat attached.

Login page for anandrathi not working during trading hours
Login page for anandrathi not working during trading hours
Login page for anandrathi not working during trading hours
Login page for anandrathi not working during trading hours

Anand Rathi (Lucknow) — not confirming for SIP

phone
1800-200-1002
022-3950-9800
1800-102-1003
website
www.rathionline.com
location
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

sir/madam
i invest one thousand in SIP of SBI-Tax saver for saving income tax.
i have invested this ammount in september maonth.she do not gave me any any document regarding this. in the month of oct., i again call her, she says to me that, wait for document. i again says to her that my SIP is not running continuously smoothly because no amount was deducted for oct month.till present time no confirmation is obtained

Anand Rathi Insurance Brokers Ltd. — Provident fund not received

phone
1800-200-1002
022-3950-9800
1800-102-1003
website
www.rathionline.com
location
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

Sir,
This is to state that i was working with anand rathi insurance brokers ltd. and date of leaving is 31st aug. 2007.
I had submitted the form for refund and was duly received by HR dated 9th april 2008 but still not received the amount.

My P F No. is :MH/BAN/47081/283

Kindly help me to relive the amount as soon as possible.
Regards,
Paramjeet Singh.
mobile: [protected].

Anand Rathi Sec. Ltd — PF Maney Not Received

phone
1800-200-1002
022-3950-9800
1800-102-1003
website
www.rathionline.com
location
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

Dear Sir/ Madam,

PF Form Submmited In Anand Rathi Securites Ltd Mumbai Head Office. But Not recieved my PF Money so pls help me…! My PF No. MH/DAN/44711/1030

My Mob no. [protected]

Anand Rathi Securities — Non reliable service provided by Anand Rathi Securities

phone
1800-200-1002
022-3950-9800
1800-102-1003
website
www.rathionline.com
location
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

Hi,

This is Vinutha A P from Delhi.

My client ID GBN50P034 with Anand Rathi Securities.

I would like to share my bitter experience with Anand Rathi Securities.

On 04/03/2009 I put a AMO in JP associates. It was a sell order for 10000 shares in NSE segment under MIS category ( Trading) at the rate Rs. 68.50. Next morning when the market opened, this particular scrip opened at Rs.67 and within seconds it reached a value of Rs.69 and again reached a level of Rs.66.50 and was trading even below that. Later on the scrip value still came down to even Rs.62.70. My question is that when the value quoted by me was Rs.68.50 and it had reached Rs.69 crossing the value quoted by me and again it came below crossing the level of Rs.68.50 why was it that my order was not executed? I contacted customercare service of Anand rathi who gave me 2 reasons for this order not getting executed. fIrst is that there were no buyer at that moment since I was trying a sell order. If there were no buyers at Rs.68.50 how was that the scrip reached Rs.69 after that? Then they gave me one more reason saying that MAY BE my order had not reached the exchange in time from Anand Rathi. Now let me know whether it is my fault if my order was not sent in time by them? Because of this I lost a good chance of earning a handsome profit.

This is not the only problem with them. They reduce the margin as they wish. Funds transferred by me from the bank account doesnt get updated unless you contact them for getting it updated.

The very purpose of trading gets defeated by such mistakes or delay..We get such chances once in a while to earn profit in intraday trading. When we are paying so much commission is it not their duty to provide a reliable service? And the customercare executives dont have polite attitude.

I hope I will get justice at least here by you.

Anand Rathi Securities — Worst Customer Service

phone
1800-200-1002
022-3950-9800
1800-102-1003
website
www.rathionline.com
location
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

Since i had issue log in to online trading account. i requested for a password online which did not reach my mailbox. hence called Anand rathi Customer services who send the password once again. however after two day i called again to Anand Rathi Customer services & they say since i am using Yahoo mailbox i would not receive password. This is first bad experience, then i asked whats the proceduce to get the password i was told change your email address & to do that i need to fill up LOA (Letter of Authority). I updated the same & send it through courier by Last week of April'09. I also sent an email to get confirmation but no reply either via email or thru post. This was second worst experience with Anand rathi. I wrote to [protected]@rathi.com on 23/05/09 but no response yet. Today when i call up customer services to tell them about the delay in getting password infact they transfer my call from one department to other & finally one lady who attended the call says i need to check POD & callback speaking to courier company as to where did they delivery the envelop since they haven't received it even without asking me my name or checking my account or any information.I think no one shuold ever deal with these kind of companies who are not bothered or give one of the worst experience for a simple thing like a password to login to my own account.

Anandrathi Insurance Brokers Pvt Ltd — Anand Rathi insurance Brokers

phone
1800-200-1002
022-3950-9800
1800-102-1003
website
www.rathionline.com
location
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

i monu kumar i had applied for my pf withdrawl from Anand Rathi insurance brokers pvt ltd Dec 08 but i hv not received my pf amount til date so pls issued my pf amount as soon as possible

thanks Regards
monu kumar
house num 2494 mouli complex chandigarh
pin 160102
mobile [protected]

Anand Rathi Commodities — Transactions without intimation

phone
1800-200-1002
022-3950-9800
1800-102-1003
website
www.rathionline.com
location
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

I opened a commodities trading account with Anand Rathi with a deposit of Rs.1, 00, 000

In the beginning it all went fine and I traded and made profits to the tune of Rs.35000 in three weeks, soon after, the Rathi staff started transacting on their own in my account and most of the time without intimating me. Mostly I was intimated after the transactions were complete & either profits or losses were already booked in my account.

Some days later, my positions were squared off in some transactions without intimation to me, resulting in losses of over Rs.70000. I was not told about the square off and the losses until the next day after their staff took an additional cheque of Rs.50000 saying that I was trading on short margin. After giving the cheque, I was told about the loss in my account and very furious, I told them not to put my cheque in the account until this issue is resolved.

They held on with the cheque for over 15 days without resolving the issue and I came to know about some more transactions in my account without my knowledge through auto generated reports in my e mail.

Immediately, I sent a mail to the concerned staff and told then about the transactions and that I would like to close the account and have my cheque back. I also told them that I shall not be held responsible for any further losses due to these un reported transactions.

They instead put my cheque in the account and obviously it was returned. I also came to know later that my account now stands at Rs.37000 in debit due to losses in the transactions that I was not aware of.

I have been getting regular calls from Anand Rathi staff since last week to pay the deficit and I told them no way, until I take up this issue with the chairman as well as SEBI & consumer forum.

Now they are telling me that they will take a legal action on the cheque bounce.

Well here I would like to ask, is there some one to put a tab on all this. Brockers make transactions in the account to make commissions. Some times they make profits and most of the times losses are incurred and these people are playing with consumer funds. Web is full of similar complaints & no one seems to be bothered.

Currently I have lost my 1, 00, 000 plus the profits of Rs.35000 in addition to the deficit balance of Rs.37000, taking the total loss to over 1, 70, 000 in just 6 to 8 weeks.

Will some one look into the matter and help me fix this issue.

regards

Neeraj

Anandrathi Securities — Refund amount of provident fund

phone
1800-200-1002
022-3950-9800
1800-102-1003
website
www.rathionline.com
location
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

Dear sir,

My name satyanarayana konijeti from hyderabad i am worked as a Assistant Relationship Manager at Anandrathi Securities from2007 but resign on 2008 march. I am submitted formalities june 5th at hyderabad regional office . But till now not response . Please release the my pf amount early as possible.