Anand Rathi Customer Care

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

Dear Sir,

I have applied in the IPO of JSW Energy through the online portal of Anand Rathi having the following details:

Client ID: JPKTM117
Client Name: Manish Kumar Mittal
DPID: [protected]
Exchange Ref No: [protected]
Application No: 96170019
Txn ID: 4764
Application Money: Rs. 99000/-

As per the basis of allotment for this IPO, I should have received 1020 shares. However, no shares have been credited in my demat a/c till date. The application money of Rs.99000/- is also still lying with Anand Rathi Securities till date. Please note the following:
(a) In this regard, I have registered a written complaint to Anand Rathi's customer care on 04/01/2010, however, I have not received any written reply to my complaint so far even after multiple telephonic communications in which their representatives committed to send e-mail replies.
(b) After multiple calls, Rupali from their customer care department has confirmed me on 08/01/2010 that I will get 900 shares which will be credited in my account by 12/01/2010 and the remaining money will be refunded. She also committed to send the same reply by e-mail. However, neither any e-mail nor any shares have been received till this point.
(c) On 13/01/2010, Rupali again called up to state that it will not be possible to deliver the shares. They can refund the application money if required. On the same day, Kiran from their IPO department has told me that the problem was from Anand Rathi's end, but they will not be able to deliver the shares even though they have previously committed to deliver the shares. I have asked him to send an e-mail to this effect to which he agreed, but the e-mail never came.
(d) I have also sent a complaint to the registrar (Karvy), their reply was that they were not able to trace the application number.

Please help me in the following:
(a) Why was my IPO application not bidded by Anand Rathi? All this while, my money has been and is still lying with them, however, Anand Rathi had not even followed the basic courtesy of informing it to me.
(b) As per the basis of allocation, I should have received 1020 shares. When and how are they going to credit the shares to my demat a/c and how will they refund the rest of the money along with interest till date.

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

I am Siddhesh Mali; this is regarding my A/c which i have opened on 25/10/2010 with "Anand Rathi
Share & Stock Brokers Ltd." I got a call from Anand Rathi in the month of Oct, 2010 which was regarding the new scheme; they introduced me to the scheme wherein i have to deposit 2,500 Rs. to start trading with Anand Rathi. Being interested in the scheme i requested them for detailed information regarding the same. On 16th Oct, 2010 executives from sales team *"Roshan"* and *"Sushil Dubey"* came to my place at Bhayandar. During this introduction to the scheme they conviniced me on the following points:
– No Annual Charges
– No A/c Maintenance charges
– 0.20 paise brokerage on each transaction
– TOTAL AMOUNT OF CREDITED MONEY CAN BE USED FOR TRADING
So i agreed to invest 15,001 Rs. instead of 2,500 Rs.
Even after 15 – 20 days of cheque issued date i did not received any call from Anand Rathi.
After this i had a call with them where i came to know that, 15,001 Rs. will be the *ADVANCE BROKERAGE* which i can’t use for trading purpose and i have to invest more money as *Margin Amount*. However, i was ready for this also. But, till date i have NO RESPONSE FROM ANAND RATHI. I WAS READY WITH MY CHEQUE OF "MARGIN AMOUNT". BEING REPUTED STOCK BROKERS IN MARKET THIS IS A SHAME FOR "ANAND RATHI" THAT THEY DO NOT CARE FOR THEIR CUSTOMERS AT ALL.
Hence, I would like to QUIT my A/c.
ANY HELP/SUGGETION ON THE SAME WOULD BE APPRICIATED.

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

Dear Sir,
Iam K Praveen Kumar Kalluri and had Trading and Dmat Account with AnandRathi Share and Stock brokers ltd 6months back and my client code is HYDSPG3.

The respective company people had done trades with out my conformation for that reason i had loss around 30000/- and i had asked them very clearly that is there any conformation from end to do the above said transactions for that there is no reply, If it is there any proff please ask them to show me.

Note: For this issue i already raised complaint long back iam still following of the case and i had not received any feed back from company

So please help me for recover my loss .

Please do the needful

Regards,
Praveen Kumar Kalluri.
[protected]

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

To whomsover it may concern

This is to bring to your notice that we as a corporate have tied up with Franchisee of Blaze Flash in Noida named Bhagawati Enterprises.This is to inform you that this franchisee has agreed on terms and conditions for pickup and delivery as agreed thereon with him. That the named has been not rendering proper services in delivery as well as pick up of packets . Further to point out that we are also in service sector industry and we collect cheques as well as documents from clients which are to be delivered on time otherwise there is high default and we are heavily penalised and also lose our customer.
We have to emphaisise that you take stern action against the franchisee other wise we will take seroius action against you and you will be responsible for all the damages occured on account of your Franachisee.

Regards,
Anand Rathi Financial Services Ltd.
Ashwanee Kumar
Noida
M:[protected]
[protected]/702

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

I have a Demat account with Anandrathi Securities website www.rathionline.com recently i sold my shares and submitted a request for payout on 30th March i was informed that i can collect my cheque from My branch with 1-2 days. I contacted the branch but they said they have not received my cheque and they might get it within 1-2 days nothing happened till 6th April i called customer care again they informed that there was some problem with Bank that's the whole thing is delayed and i can collect my cheque from the branch on 7th in evening. i called branch but still nothing very rude answer that the person who looks after the payout is not at the seat call back after some time. I called up for 4-5 times but nothing happened. The most pathetic service. I NEED THE MONEY FOR SOME THING VERY URGENT but seems like ANANDRAHTI is not intrested in retaining the customers. ONCE AGAIN I WOULD SAY THE MOST PATHETIC CUSTOMER SERVICE. They don't have any co-ordination between themselves. Branch cannot tell anything about the account and customer care keep on refer the customers to the Branch.

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

when got loss again and again that time i told my agent don't do any trade , but he don't stop to do trade, he doing again and again trade and my account is nil . That time i m having a lot of loss so to recover my loss i deposit some amount in my account that time i again i told him to not do any kind of trade without inform me, still he is doing this thing and again i got a huge loss.
And when i told him to clear my doubts regarding my account he told me that don't have time.

kindly do the needful i am having a very much tension about my money.

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

महोदय

बिषय :-मेरे डीमैट अकाउंट में अनाबस्यक चार्ज जोड़े जाने बाबत

निबेदन है की मेरा डीमैट अकाउंट आनंद राठी के यहाँ सी डी एस एल में है जिसका नम्बर [protected] है
मेरे द्वारा दिनांक 21 फरबरी 2008 को आनंद राठी कि गवालिअर ब्रांच में अपने उक्त अकाउंट के बैलेंस के बारे में पता किया तो
मुझे बताया गया की आपकी ओर 680 /- रुपये निकल रहे है जो मेरे द्वारा जमा कर दिए गए थे तथा मुझसे कहा गया था की अब आपका कोई
बकाया आनंद राठी की तरफ नहीं है
मेरे द्वारा जब 23 मार्च 2010 को इनकी ग्वालियर शाखा से अपने अकाउंट का printout निकलवाया तो उसमे मेरे द्वारा जमा की गयी उक्त 680 /-
रुपये की राशी को मेरे अकाउंट में डेबिट कर दिया गया साथ ही 19 जून २००7को जो 674 /-रूपये की राशी माफ़ की गयी थी उसे 17 सितम्बर 2008
को पुनः मेरे अकाउंट में मेरे नाम ड़ाल दिया गया इतना ही नहीं 17 सितम्बर 2008 को ही मेरे अकाउंट में बर्ष 2007 एवं 2008 का बार्षिक चार्ज भी 671 /- रुपये जोड़ दिया गया इस जब की मुझसे 21 फरबरी 2008 को इनकी ग्वालियर ब्रांच में यह कहा गया था की अब आपकी ओर कोई बकाया नहीं है
इस प्रकार मेरे अकाउंट में 674.60+671.91=1346.51/- रुपये की राशी अनाबस्यक रूप से जोड़ी गयी है जो की व्यापार के सिद्धांतो के
अनुकूल नहीं है इसी प्रकार जब मेरे द्वारा जब इनके यहाँ लगभग 10 बर्ष पूर्व डीमैट अकाउंट खोला गया था तब इनके द्वारा बार्षिक चार्ज ना लेने बाबत कहा गया था
इस सम्बन्ध में मेरा अकाउंट ओपनिंग फार्म देखा जा सकता है लेकिन इनके द्वारा मनमाने तोर पर बार्षिक चार्ज लिया जाने लगा बो भी में देने को तैयार रही लेकिन इनके द्वारा निल बैलेंस बताये जाने के बाबजूद 1346 .51 /-रुपये की राशी को अनाबस्यक रूप से मेरे खाते में जोड़ा गया दिनांक 21 फरबरी 2008 को भी जो राशी 680 /- मैंने जमा की थी बह भी 23 मार्च 2010 तक मेरे अकाउंट में जमा नहीं थी
मेरे द्वारा दिनांक 22 अप्रैल 2010 को instruction book /cheque book के लिए भी आबेदन दिया बह भी मुझे आज तक नहीं भेजी गयी
कृपया मामले को देखे तथा मेरे अकाउंट में अनाबस्यक रूप से जोड़ी गयी राशी 1346 .71 /-रुपये को हटाने का आदेश देवे
धन्यवाद्
संगीता गुप्ता
[protected]@gmail.com

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

Dear sir,
This is MANINDER I worked ther in Anand Rathi for Two month as BDM
but they only provided me only one month salary and second month salary released from HR department but my senior Shatrunjay Pandey not given me cheque,He broken that cheque from broker and Every month they (Mahim Branch) broke many employees salary from broker.

Thanks/Regards

Maninder/[protected]
Reporting Manager:-S.Pandey
Area Manager:-Rajendar Tiwari
Branch:-Mahim

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

I have a demat A/C with Anand Rathi Jajpur Branch, Clint ID- JAJA 300. I had given a check of RS 40,000, which was cleared from my ICICI bank on 4th Jan 2010.I had done few tele trades after that by calling to the number provided to me. But i never got any transaction statement to reflect the trades, so after 2 months when i started querying about it, initially i did not get any response then after a long on 19/04/2010 they deposited the money to my demat account and said -WRONG PUNCH IN JAJB200 INSTEAD OF JAJA300 CHQ.NO.14198 DATED 02.01.2010.

But it was not a wrong punch, it was a fraud done by JAJPUR branch of Anand Rathi, Had it been a wrong punch, it would have been cought when i placed trade request,I had chat supporting with Jajpur branch manager to show tradeings were done for me, even on phone call the JAJPUR manager had accepted it to his Kolkota branch manager, i was on conference.
Still i have not seen any action taken by Anand Rathi for it, And i have written several follow up mail, & calls to it.

Still no response.

1800-200-1002

022-3950-9800

1800-102-1003

www.rathionline.com

11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India – 400013

I have Trading account and DP in Anand Rathi a Mumbai based Stock Broking company. They were charging always charging interest on buying of shares without any prior contract with me on leverage facility provided by them.
Suddenly I found that they sold all my shares from my DP without informing me that My account is in debit of 3000/-. Now they are charging interest starting from 3000/- in December2010 to 13000/- in April.2011