Aqua Fit Customer Care

[Resolved]  Aquafit Water Purifier — Poor Quality of machine and service

Aqua Fit Phone
+91 40 6661 8842
Aqua Fit Website
aquafitindia.com
Aqua Fit Address
201, Surabhi Sapphire, Musheerabad Road, RTC ‘X’ Roads. Hyderabad, Himayathnagar, Andhra Pradesh, India – 500029

I had Purchased Aquafit RO+ UV water purifier from Aquafit and found that the quality of the water purifier and its internal parts are of very poor quality and breaksdown every alternate day. Its been 45days and 20 times I had to call for sevice. Its been very difficult to attend the call by their customer care and executies. Their Service is very poor and would recommend everyone not to buy the products from Aquafit.

Regards,
Sridhar,
Gachibowli

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Aqua Fit — service related to parts

Aqua Fit Phone
+91 40 6661 8842
Aqua Fit Website
aquafitindia.com
Aqua Fit Address
201, Surabhi Sapphire, Musheerabad Road, RTC ‘X’ Roads. Hyderabad, Himayathnagar, Andhra Pradesh, India – 500029

I have an Aquafit water purifier and the Tap is broken. When called for service, they just suggest to take a new one by replacing it as there are no parts available. When called many times, they saying just to replace a tap nozzle, it costs 2000 which is redundant. This is like looting money for no reason and total unprofessionalism by customer care people. And when asked for manager, they just hang up. I need to take this to another level.

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Aqua Fit — Service is worest

Aqua Fit Phone
+91 40 6661 8842
Aqua Fit Website
aquafitindia.com
Aqua Fit Address
201, Surabhi Sapphire, Musheerabad Road, RTC ‘X’ Roads. Hyderabad, Himayathnagar, Andhra Pradesh, India – 500029

Aqua fit water purifier is the worst service never seen in my life. Please do not buy this product.
I brought this product in Nov 2013. with amount of Rs.9500.00, they have given 1 Year free service only. Next year I took AMC for 1 Year for RS.3900.00 that will end in Nov 2015 but now they are saying you have pay money for 3rd filter candle, they promised us give free service, 1 time machine replacement and 3 filter candles.
The office staff don’t respond to phone, without listing to your they keep the phone off, they don’t know AMC price and what the previous services done. they are depend on service persons.
The service person Sanjay(ph no:[protected]) is the worst person. He visits the house during nights only.
Now I am fed up with this service, I request Aquafit person take back water filter and return my money of Rs.9000.00
No MC work so return my AMC money of Rs.3900.00
____________
Total 12, 900.00
I request you to book a case and register FIR against Aqua fit and return my money
Thanks & Regard
Rambabu.k
[protected]
Enclosing:
1.scan copy of purchase bill of water purifier worth of Rs.9000.00
2.scan copy of AMC bill of Rs.3900.00 (valid till nov 2015)

Service is worest
Service is worest
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Aquafit Water Purifier — Excellent service

Aqua Fit Phone
+91 40 6661 8842
Aqua Fit Website
aquafitindia.com
Aqua Fit Address
201, Surabhi Sapphire, Musheerabad Road, RTC ‘X’ Roads. Hyderabad, Himayathnagar, Andhra Pradesh, India – 500029

I am using aquafit water purifier for past 3 years. I am totally satisfied with their service and support.
Their technicians change the candle and filter, as per the time schedule without a need for reminder or call.
I have alreay suggested many of my friends to buy aquafit water purifier only .
It is absolutely working fine and our family is satisfied with aquafit water purifiers performance.

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Yes (0)

[Resolved]  Aquafit Water Purifier — Poor Quality of machine and service

Aqua Fit Phone
+91 40 6661 8842
Aqua Fit Website
aquafitindia.com
Aqua Fit Address
201, Surabhi Sapphire, Musheerabad Road, RTC ‘X’ Roads. Hyderabad, Himayathnagar, Andhra Pradesh, India – 500029

I had Purchased Aquafit RO+ UV water purifier from Aquafit and found that the quality of the water purifier and its internal parts are of very poor quality and breaksdown every alternate day. Its been 45days and 20 times I had to call for sevice. Its been very difficult to attend the call by their customer care and executies. Their Service is very poor and would recommend everyone not to buy the products from Aquafit.

Regards,
Sridhar,
Gachibowli

Aqua Fit — Service is worest

Aqua Fit Phone
+91 40 6661 8842
Aqua Fit Website
aquafitindia.com
Aqua Fit Address
201, Surabhi Sapphire, Musheerabad Road, RTC ‘X’ Roads. Hyderabad, Himayathnagar, Andhra Pradesh, India – 500029

Aqua fit water purifier is the worst service never seen in my life. Please do not buy this product.
I brought this product in Nov 2013. with amount of Rs.9500.00, they have given 1 Year free service only. Next year I took AMC for 1 Year for RS.3900.00 that will end in Nov 2015 but now they are saying you have pay money for 3rd filter candle, they promised us give free service, 1 time machine replacement and 3 filter candles.
The office staff don’t respond to phone, without listing to your they keep the phone off, they don’t know AMC price and what the previous services done. they are depend on service persons.
The service person Sanjay(ph no:[protected]) is the worst person. He visits the house during nights only.
Now I am fed up with this service, I request Aquafit person take back water filter and return my money of Rs.9000.00
No MC work so return my AMC money of Rs.3900.00
____________
Total 12, 900.00
I request you to book a case and register FIR against Aqua fit and return my money
Thanks & Regard
Rambabu.k
[protected]
Enclosing:
1.scan copy of purchase bill of water purifier worth of Rs.9000.00
2.scan copy of AMC bill of Rs.3900.00 (valid till nov 2015)

Service is worest
Service is worest

Aquafit Water Purifier — Excellent service

Aqua Fit Phone
+91 40 6661 8842
Aqua Fit Website
aquafitindia.com
Aqua Fit Address
201, Surabhi Sapphire, Musheerabad Road, RTC ‘X’ Roads. Hyderabad, Himayathnagar, Andhra Pradesh, India – 500029

I am using aquafit water purifier for past 3 years. I am totally satisfied with their service and support.
Their technicians change the candle and filter, as per the time schedule without a need for reminder or call.
I have alreay suggested many of my friends to buy aquafit water purifier only .
It is absolutely working fine and our family is satisfied with aquafit water purifiers performance.

Aqua Fit — service related to parts

Aqua Fit Phone
+91 40 6661 8842
Aqua Fit Website
aquafitindia.com
Aqua Fit Address
201, Surabhi Sapphire, Musheerabad Road, RTC ‘X’ Roads. Hyderabad, Himayathnagar, Andhra Pradesh, India – 500029

I have an Aquafit water purifier and the Tap is broken. When called for service, they just suggest to take a new one by replacing it as there are no parts available. When called many times, they saying just to replace a tap nozzle, it costs 2000 which is redundant. This is like looting money for no reason and total unprofessionalism by customer care people. And when asked for manager, they just hang up. I need to take this to another level.