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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

From kandivali to bangurnagar there are only 3 buses running 210, 707, 205. i want to suggest them that there is no proper frequancy is maintaining by them. every 3 out of 5 occations this buses comes same time then there will be a half hour break.also their drivers & conductors are very careless specially 707 long route buses, they always skip to stop some of the small stop. I faced lots of trouble with best buses. some time i also argued with conductors regarding this, plz take some serious actions immediately on best buses we public have to face lots of trouble because their drivers & conductors are becoming very careless. plz do feedback to my email id [protected]@yahoo.co.in & on weekends also frequancy is very less, some this buslike 205, 210 whos last stop dahisar bridge some time they runs till chincholi bundur or orlem church (210) why they are wasting petrol to run for such short distances. i observe this buses for short distance they never had passangers, plz do take immediate actions on best buses

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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

I am a resident of Kalanagar, Bandra(E) & the change in time-table of BEST Bus Route No.2Ltd from Marol Depot-Electric House to Marol Depot-Byculla Station & Electric House-Mahim Bus Station is causing a lot of inconvenience to many people staying at Bandra(E).
As time-table changed, we have to catch other buses going near Colaba and they are already very much crowded, their frequency is low & they take much time to reach. So, the previous route of Bus No.2Ltd should be restored or the last stop should be shifted from Mahim Bus Station to Government Colony, Bandra(E). This is one of the most convenient places near Mahim to shift the last stop of Route No.2Ltd from Mahim Bus Station. It will benefit a lot of people staying in Bandra(E).

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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

The BEST no MH 01 LA 5408 driving on Khar SV road near beauty center on 6th nov '08 at 3 pm desided to crash into my brand new i10 car. He claims tht he was only driving straight when there was no space at all and he was over taking from my left side and cutting in. He drove right in and broke my left side mirror. I wish something could be done against such rash driving. They sould be suspended or atleast a pay cut so that they are taught a lesson,

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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

Hello,

This complaint is about the driver who intentionally hit my car on Sunday 9th November at 11:30pm. This incident happened at the entrance of Renaissance Hotel, Powai.
I was on my way to the hotel and I also had my indicator on showing the driver that I'm about to take a 'RIGHT' turn. I rightly took a right turn and reached the other side of the road and suddenly I feel something hit my car from the side rear. It was this BEST bus driver who on purpose swirled the bus to the right and then after hitting my car, was trying to go back to his 'STRAIGHT' lane and escape.
On confronting him as to why he had to do so, this was his reply "You did not give me way to go ahead, so I had to hit you" Hw was also abusive and was using the BEST as a tool to do so.
He also mentioned, "Is there anyone who has stopped a BEST bus'.
To me this sentence means that, even if a man is walking on the road and for some reason the driver feels that the man didn't give him side, then he can just run over him. Is this what BEST is all about.
He was also saying that when the cops come they will make sure to take care of me in a very abusive manner.
Upon asking for his name and tag #, he said he will just not give it and was very arrogant and with all pride said that "You do what you have to do"
I had to spend Rs. 9000 to fix the damages and I feel I had to spend it for someone else's mistake who has absolutely no fear of the law's.
The police were also present after the incident took place. he police officer asked me to file a police complaint. They were from Powai Station as far as I know and you can verify that too.
Today it is this driver who behaved like this and if no action is taken against him, then tomorrow we might have many more drivers with such an attitude.
There is absolutely no safety for other commuter's when such drivers are on the road to hit other vehicles on purpose and also accept the same with pride by saying that they did it on purpose.
I sincerely request the person in charge to take disciplinary actions against this driver and also I will be filing a police complaint against the driver and BEST for negligence and I'm also expect a reimbursement for the amount I spent on the damages caused by the driver. I have the bill to prove it too.

Below mentioned is the bus details;

Bus registration #: MH 01 L9998.
It was from Gorai Depot, #8762.
Time of the incident : 11:30pm Sunday 9th November 2008.

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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

Hi,

AS B.E.S.T. is aware of the traffic from andheri station to Mulund, there are some buses which start from Andheri Station, Marol Depot.

But there is no bus starting from Seepz to Mulund in evening atleast.

Seepz has large number of travellers who travel daily to Mulund, thane.If the bus is started from seepz then it would mean lot of c rowd being diverted to those buses and hence crowd will be reduced on those staring from andheri Stn and Marol.

Marol has 2 buses starting 307 and 444, Andheri 422 and 409, 496.But Seepz there is none.

Also currently the BEST buses dont halt because of rush near IIT market .The buses from seepz will also help the crowd from those stops to get into the bus.

Please do take this seriously as it will benefit a lot of people.

Regards,
Preeti

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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

Sir,
On Goregaon-Mulund Link road (i.e. Aarey Milk Colony road), the bus frequency is very less. Only 3 bus ply on these route (460, 398 & 489) with an average time interval of 10-15 mins. During peak time, it is simply not possible to board these buses on said road due to heavy crowd in bus. However, during off peak period (say early morning or afternoon time) when buses are quite empty, most of these buses dont halt at bus stops on aforesaid road (courtesy – double bell given by conductor). Before bus reaches the bus stop, conductor gives double bell indicating driver not to stop bus and hence driver stops the bus either at some distance before or after bus stop (only for passengers to get down).

On some ocassions, conductor keeps on saying that "another bus is coming from behind, please leave this bus", but no bus comes.

I appeal to higher authorities at BEST to please investigate and look into this matter. Please ask your staff to show courtesy to halt the bus and carry passengers atleast when there is some place.

Regards
One offended passenger on GM Link road (Picnic Spot Bus STop)

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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

To the Concerned Authority,

Sir

This is to bring to your notice that the BEST bus no 203, (Vehicle number – MH-01-LA-5345) starting from Juhu beach didnt halt at the Natraj market stop at Malad west even though there were almost 10-12 passengers waiting for the bus including me.
(24-December-2008 at 8.52pm) I also waved out my hand & the bus just sped away. I caught the same BUS at the signal and the driver and conductor were behaving as if it's their FATHER's bus and did'nt give me the complaint book when I asked for the same.

Later, on the same route the driver did'nt stop the bus at 6 stops on route eventhough there were passengers waiting for the bus (Milap theatre – 8.59pm, Kandivali station – 9.04pm, Borivali telephone exchange – 9.34pm, Ram mandir – 9.40pm and Bhagwati hospital – 9.42pm)

As soon as I reached Dahisar bridge I got down to register a complaint to the duty master. He refused to give me a complaint book for me to register a complaint. Morover, he also did not have a ID batch while on duty.

The BEST BUS Details are mentioned below:
Bus no : MH-01-LA-5345
BUS NO: 203
COMMUTES BETWEEN: Juhu beach to Dahisar bridge
BUS Conductor batch no. – 14459
DATE: 24 DECEMBER 2008

For more details you can contact me

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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

Hello,
I travel from Chembur to Mahim by 376 bus everyday since last 2yrs.
Day by day the frequency of this bus is going down.
Now a days i have to wait for 1 hr or sometimes more for this bus.
Many a times 4 buses comes in 5 minutes gap and then for 2 hrs no bus.
The drivers sometimes didnt even stop the buses at bus stops though not their fault coz no1 can enter the jam packed buses.
I agree nowadays there is heavy traffic problem in sion, but this cannot be an excuse.Many buses like 521 ltd covers a long distances and passes through very crowded places like sion, matunga, dadar then also the frequency is maintained.
how??
Why 376 route is neglected everytime???
Please the concerned person look into this matter asap.
Its very frustrating reaching office late everyday!!!

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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

Respected Sir,

I, Mrs. Prachi Pradeep Revandkar always catch a bus from Bombay Central with my two daughters who are 6 years and 3&1/2 years old. Whenever I entering in the bus by back door with my daughters, some passengers are in hurry and they do not want to wait till my daughters enter the bus and they are telling me to go in the bus by front door only with my small daughters.

Once I caught the Bus No. 66. My younger daughter went in the bus. But I couldn't able to enter the bus, Conductor rang the bell and the bus started and I stayed down only. That time the Bus Conductor told me to enter the bus by front door only whenever I will be with my small daughters. No one will stop you to enter the bus by front door whenever you are with small children. From that time, whenever bus was crowded and I am with my small daughters, I go by front door only.

But today, when I entered the Bus No.66 with my daughters by front door, the Driver of the Bus ( Batch No. 87202 ) behaved with me so rudely, talked to me with very bad manners and asked me to get down the bus with my small daughters. I told him about the above incidents happened with me before but he don't want to listen anything and he asked me to show any rule or law and to get down from the bus. I also told him that I will come by back door but let my daughters in bus. But he was not listened to me.

This is not the way to behave with me when I am with my small daughters. If I was alone and enter the bus by front door, then its ok if he ask me to enter the bus by back door. But today I was with my small daughters, how come he is telling me to get down the bus. This is not a humanity.

Sir, please take the notice of this and take the necessary action.

Thanking you,

Mrs. Prachi P. Revandkar

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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India – 400001

As per the rudeness of Bus drivers we are facing more and more problem. How come normal man goes through this?

Bus No. MH 01 L 8109 Ticket No.[protected] timing 10 am Bus route is from Agarkar Chowk (Andheri east ) to Bamandayapada accident occurred in Borosil Bus stop

This is today case Bus driver not stopping bus on bus stop and talking rudely with customer a old lady trying to stop the bus in bus stop but he was not ready to stop and when i stopped him by going in front near driver seat of bus he stop the bus then he talk the lady in rude way & giving police threat to me.

so plz do the needful to survive in this city