Family Health Plan [Fhpl] — Pathetic customer service

phone
+91 20 3052 0233 [Pune]
+91 45 2300 7201 [Madurai]
+91 20 3052 0230 [Pune]
website
www.fhpl.net
location
Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, Andhra Pradesh, India – 500034

My dad is covered under a scheme in the fhpl. He was supposed to be discharged on he 17th december, 2016. But because of your pathetic customer service he has to stay at the hospital for longer.

From morning 11 o clock i've been trying to get the initial approval from your concerned department and the same is still pending.

So the billing approval is pending as well.

We have always pond the premium on time and in time of need your company finds every possible way to trouble the clients.

I'm very very disappointed in your service. I regret taking an insurance under your name.

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