I bought an item in february which charged me a total of £7.58, something that i was fully aware of and happy with. Then on the 26th of feb, i was charged an additional £11.58 which is completely unauthorised. I had no knowledge that this amount would be charged to my account and i find it wholly unacceptable. I would like a refund for the £11.58 that has been taken without my knowledge or permission from my account. I will be expecting a response imminently with a refund and explain as to why i was charged.
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New Delhi, Delhi, India – 110020