Ford — cheating by dealer and carelessness by company

phone
+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 12 4387 3001 (Corp. Office North)
website
www.india.ford.com
location
S.P. Koil Post, Chengalpattu, Tamil Nadu, India – 603204

cmomplaints serious:
1. ford ikon tdci purchsed with full payment for all.
2. after one and haf month iffko tokyo informed me that the checque given by dealer is bounced so ur
insurance is cancelled. the financer bank was also informed and bank informed me to immedialty
halt the vehicle in safe place till insurance letter comes. now the car is parked from last 15 days.
3. ford india was informed and they simply gave me reference no of complaint as 8319115. dealer called me for necc action. bt after that no reply from both. no work is done.
4. i paid for sony music system (system and 4 speakers). but company fitted sony sytem and wrong speakers at rear . the design in the car is oval big bt dealer fitted nippon small round speaker hanging on single nut. still antenna is not given.
5. for fitting rear speakers rear seat was opened bt left as it is and its is jst resting wthout fitting so comes out on turns.
6. i asked the customer care where to go with this complaint no. bt they are not replying.
7. the ford usa has no option to contact them via email.

now u can see why maruti is a winner…

ford iknon tdci car is excellent is all ways bt company is making negative for that,

mrs umang
kv almora

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