SUBJECT:- FOR AVAILING ENGINE AS THE VEHICLE IS UNDER WARRANTY.
SIR,
MY FORD CAR BEARING REGN. NO. DL-4C-AF-3189 IS UNDER WARRANTY PERIOD.ALLMY CAR SERVICES HAS BEEN TAKEN PLACEIN AUTHORISED SERVICE STATION. ON 24TH JULY 2009MY CAR DID NOT START AND AS SUCH THROUGH CRANE,I BROUGHT IT TO COMPANY CENTER NCR FORD FARIDABAD WHERE I CAME TO KNOW THAT ENGINE OF MY CAR SEIZED. THE COMPANY PERSONALS COLLECTED MY SERVICE HISTORY AND TO MY SHOCK THEY INFORMED ME THAT YOUR SERVICE HISTORY IS NOT COMPLETE DUE TO WHICH THE COMPANY CANNOT AVAIL NEW ENGINE UNDER WARRANTY. I HAVE NEVER TAKEN ANY RISK REGARDING SERVICE OF MY VEHICLE AND ALL MY CAR SERVICE HAS BEEN TAKEN PLACE IN AUTHORISED SERVICE CENTER. MY CAR LAST SERVICE REPORT IS OK IN NCR FORD AT FARIDABAD. I AND MY WORKS SUFFRING A LOT DUE TO IT HENCE YOU ARE REQUESTED TO KINDLY AVAIL ME NEW ENGINE UNDER WARRANTY PERIOD AS SOON AS POSSIBLE.
THANKS
HIGHLY OBLIDGE
PRAMOD KUMAR [protected], [protected]