Ford Figo — Delivery Issues and Pathetic Responsiveness of the Management

+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 12 4387 3001 (Corp. Office North)
S.P. Koil Post, Chengalpattu, Tamil Nadu, India – 603204

I had booked my Ford Figo Zxi Petrol-Black Dashboard on 22nd March and i was promised by the dealer that my car would be delivered in a week plus/minus 2 days. It is 17th April today, and ihave still not received my car. On my continuous inquiries , the dealer has kept on giving me alternate dates. Today he finally told mr that it would not be available for him to provide me the carwith the black dashboard and that iwill have to take the one with the coral dashboard. He is blaming the the Ford management sayi that there is nothing he can do and that the company is sending cars ontheir will and not the one that the dealer is requesting. I have finally decided to cancel my order and in the future will ask all in my capacity to not deal with ford.

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